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September 20, 2018

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Internet giants use AI to help retail sector

AS artificial intelligence becomes part of people’s everyday life, Internet giants are also bolstering their AI capability to help retailers shift toward a digital economy to better tap consumers’ shopping preferences.

Tencent showcased its retail industry solutions at the World Artificial Intelligence Conference in Shanghai, which combines technologies such as facial recognition, computer vision, and machine learning to help retailers enhance operation efficiency.

Tencent said its AI Lab and advanced robot laboratory will carry out research to link its AI capabilities with a wide range of industries and applications.

At its computing conference, Alibaba showcased a smart cashier system which allows faster check-out process to be used in supermarkets and convenience stores.

The system has been adopted at Alibaba’s Hema Fresh Market, a retail format which combines dining and on-demand delivery.

AI could help vendors and retailers achieve higher profit margin with the same floor space as it cuts down labor costs, said Zhou Qi, founder and CEO of Shanghai-based Geant Investment, which developed and promotes Vingoo Juice machines.

“The upgrading of automated cashier systems and more advanced image recognition algorithms mean that retailers can operate out of a smaller shopping space,” he told Shanghai Daily in an interview during WAIC.

The Vingoo juice machines use image recognition software to detect what products shoppers have picked from the shelves so that the purchase and payment could be made quickly.

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