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September 29, 2017

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Domestic brands narrow quality gap with global rivals

THE quality gap between new domestic and international vehicles in China continued to narrow, with Chinese brands doing slightly better than their global rivals in three of eight quality categories surveyed, according to consulting firm JD Power.

JD Power said its initial quality survey this year showed the gap between Chinese and global brands on average fell to 13 problems per 100 vehicles, down from 14 last year. The number of complaints in the survey of new car buyers was down dramatically from 2000 when JD Power began its initial quality survey in China. That year Chinese brands saw new vehicle buyers on average raise 396 more issues per 100 vehicles than their global rivals.


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