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July 31, 2009

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Nokia Oyj Center to experience services

NOKIA Oyj opened its first global customer service and experience center in Shanghai yesterday, which will provide hardware repair and software services to users of its mobile phones.

The mobile phone has become a "portable computer" and people will require more software and application services for their handset, such as how to download the latest games or map applications through an online store, according to Grant Perrin, Nokia's market director for customer service.

Nokia plans to open about 10 such centers on the Chinese mainland to better serve its huge number of users and is set to welcome the kick-off of its online store Ovi on the mainland.

Nokia, the world's No. 1 mobile phone vendor, has about 40 percent share of the market in China.


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