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Courier fees on rise due to mounting workload, labor shortage
By Yang Jian |
January 6, 2012, Friday
|
Online Edition
Online Edition
MAJOR courier services in Shanghai are charging higher fees to offset rising costs due to surging workload and an acute labor shortage in the run-up to the Spring Festival that falls on January 23.
The Yunda and Zhongtong express delivery companies began to charge one yuan (15.9 cents) extra for each parcel, while Huitong raised the fee by 0.5 yuan. Zhongtong also announced to raise its fee from 2 yuan to 3 yuan per kilo, the companies said on their websites.
"The price hike is mainly to improve our service and ensure that every mail arrives on time," a Yunda Express spokesman said.
The rapid increase of delivery orders, cold weather and busy traffic have brought great pressure to delivery firms, Zhongtong and Huitong said in their online statements.
Other companies, including the ZTO Express, forewarned as early as last month that some parcels might be delayed due to an upsurge of orders and bad weather, and they begged for understanding from customers.
Some online dealers have increased delivery prices, citing the rising fees of delivery companies as the reason.
"I am now paying 400 yuan more for delivery every day. The extra cost is equal to hiring another employee," said Hen Hen, online store owner on Taobao.com. She normally delivers about 500 goods every day.
"It is difficult to hire more workers to cope with the expanding business volume ahead of the Spring Festival," said Xu Yong, an industry observer. "And it is the right time for delivery firms to raise their prices."
"Their prices can hardly offset the rising costs of fuel, equipment and labor. They have to raise prices," said Shao Zhonglin, deputy secretary general of the China Couriers Association.
The Yunda and Zhongtong express delivery companies began to charge one yuan (15.9 cents) extra for each parcel, while Huitong raised the fee by 0.5 yuan. Zhongtong also announced to raise its fee from 2 yuan to 3 yuan per kilo, the companies said on their websites.
"The price hike is mainly to improve our service and ensure that every mail arrives on time," a Yunda Express spokesman said.
The rapid increase of delivery orders, cold weather and busy traffic have brought great pressure to delivery firms, Zhongtong and Huitong said in their online statements.
Other companies, including the ZTO Express, forewarned as early as last month that some parcels might be delayed due to an upsurge of orders and bad weather, and they begged for understanding from customers.
Some online dealers have increased delivery prices, citing the rising fees of delivery companies as the reason.
"I am now paying 400 yuan more for delivery every day. The extra cost is equal to hiring another employee," said Hen Hen, online store owner on Taobao.com. She normally delivers about 500 goods every day.
"It is difficult to hire more workers to cope with the expanding business volume ahead of the Spring Festival," said Xu Yong, an industry observer. "And it is the right time for delivery firms to raise their prices."
"Their prices can hardly offset the rising costs of fuel, equipment and labor. They have to raise prices," said Shao Zhonglin, deputy secretary general of the China Couriers Association.
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