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December 6, 2018

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Didi acts to ensure the safety of passengers

CHINA鈥橲 leading mobile transportation service provider Didi Chuxing will upgrade its security management structure, and form an online-hailing business group to meet compliance requests.

The move comes after the Ministry of Transport last week ordered the company to improve its security in the wake of the murder of two Didi Hitch passengers earlier this year.

Didi said it aims to devote more resources to support safety as well as efficiency with the aim of achieving sustained growth and development.

鈥淲e will increase our resources through both online and offline channels to see thorough security measures are put into place,鈥 it said.

It has appointed the head of safety affairs Wang Xin to the newly-created post of chief safety officer to oversee passenger safety issues.

The ministry ordered Didi Chuxing to suspend its Hitch service indefinitely and to remove illegal vehicles and drivers registered on the platform.

DiDi Express Mobility Group, DiDi Premier, and DiDi Luxe will merge to form a unified ride-hailing business group to make sure services meet compliance standards and that operations are in line with local traffic regulators鈥 requirements.

The ride-hailing giant rolled out some safety functions in the middle of this year, including adding a 鈥渟afety center鈥 to the Didi passenger app offering a one-click 鈥淐all Police鈥 button, as well as itinerary sharing through social networks.

An emergency response team will also be set up to establish a company-wide security framework and to seek public and stakeholders鈥 opinions.

It would also establish new units for local government coordination as well as linking with external advisory bodies.


 

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