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FedEx upgrade shows confidence in development

FEDEX Express today upgraded its customer service center in central China's Wuhan City in another step to tap into inland cities as it eyes the potential demand spurred by China's stimulus package.

The center has been upgraded to serve international express customers in east China and domestic time-definite customers across the country.

"We upgraded the service as an important measure to develop business in second-tier and third-tier cities, and we plan to expand the network to cover more cities ahead of the recovery in demand," Eddy Chan, president of FedEx China, said today in Wuhan, capital of Hubei Province.

"Compared with China Post which has covered more areas in inland China and done a good job with letters, we have advantages in our international network, handling of packages and learning from high-tech companies," Chan said.

Chan is confident that the Chinese economy will recover ahead of many other countries in the world.

"We have seen a better performance of our business this month compared with the first five months of this year, and the trend keeps pace with the country's exports," he said.

Some foreign express giants have switched their focus to middle and west China after the country issued a 4-trillion-yuan (US$ 585 billion) package to spur domestic demand and develop potential in inland cities.

TNT last week launched a 110-million-yuan road distribution hub in Wuhan to improve operational efficiency and strengthen business in west China.

FedEx in February opened its new Asia-Pacific hub, which is capable of handling 24,000 packages an hour and 136 flights each week, in southern China's Guangzhou City.

The hub is expected to generate more than 36-million-yuan in profit, or 60-million-yuan in revenue, to Baiyun International Airport.

"The hub can help promote business around the airport as more companies are willing to be set up beside the hub for quicker transport service," Chan said.


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