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Manager from long line of hospitality expertise
By Sam Riley |
July 9, 2010, Friday
|
Print Edition
Print Edition
HOSPITALITY is in the blood of Cetin Sekercioglu whose family has been in the hotel business since he was a child growing up in the picturesque seaside city of Antalya on Turkey's Mediterranean coast.
The vice president and general manager of Pudong Shangri-La, Sekercioglu has spent more than 27 years in the hotel industry, with more than 16 years in Asia.
His family used to run a hospitality business in Antalya before it became today's hot Mediterranean tourist spot, and Sekercioglu has worked across Europe and Asia in a career taking him around the world.
Sekercioglu has been running the Shangri-La in Pudong since 2008 and with 1,000 rooms and extensive catering and event facilities, it is the Shangri-La group's biggest hotel.
Its River Wing opened in 1998 and was the first international hotel in Pudong. The Grand Tower section opened in November 2005 and is popular with visiting VIPs.
"The Grand Tower is really positioned for the high-end business and leisure traveler, heads of state and royalty as we have seen most of these VIPs chose it as their home in Shanghai," Sekercioglu says.
"And across all aspects of our hotel we try to make sure that when our guests leave they are really delighted with the total experience."
Making guests feel welcome has been the focus of Sekercioglu's professional life since working in his family's business.
He says a desire to see the world and gain professional training took him to England where he studied before working in France and Switzerland.
"I was very interested in traveling the world and learning different languages and after my professional career started in London I have worked in 12 countries," he says.
Sekercioglu's career was interrupted to complete mandatory national service for Turkey and the silver service luxury of a five-star hotel must have seemed a long way away from his new life in Turkey's marines.
Sekercioglu started at the Shangri-La in 1994 heading up their food and beverage operations at a newly opened hotel in Jakarta.
He liked to open hotels and also trouble shoot in the post opening phase of new hotels, and Sekercioglu says that the food and beverage side of thebusiness is vital for buildingthe brand of a hotel, especiallyin Asia.
"Our strength and our focus is very much on quality, creativity, consistency and caring of our guests and staff from the heart as membersof our family."
Favorite dish
I am very interested in Chinese cooking and I am involved in menu development so at Gui Hua Lou we came up with signature dishes. It took a lot of sessions to create 35 to 40 dishes and they're my favorites at our hotel. We have matched the concept of the dishes with Chinese artworks that we have around the hotel and one of my favorite dishes is the curried shrimp. It took sometime for our executive chefs to work on the menu because we believe that we should have signature dishes with the freshest ingredients made with creativity.
Best Deals
We have got great deals on Sundays. We call it Sunday at Pudong Shangri-La and it offers a wealth of dining options.
There is the artisan cooking and fine products at the Jade on 36 brunch for just 488 yuan (US$72) and the Japanese restaurant Nadaman features a free flow sake brunch for 338 yuan.
For diners seeking a traditional dim sum brunch, Shangri-La's Gui Hua Lou offers a choice of 80 traditional Huaiyangnese, Shanghainese and Cantonese dim sum creations for 138 yuan.
Special
Shanghai Daily is moving into the future with the latest news and information about Shanghai available to guests of Pudong Shangri-La Hotel on Kindle e-readers provided in its Grand Tower Horizon Club Lounge.
Shangri-La is the first hotel to offer guests the Shanghai Daily Kindle service which was launched in May 2008.
Other five-star hotels are also looking to offer their guests the latest technological innovations to access news.
A number of hotels are set to provide the newly launched Apple iPad in some of their rooms.
Shanghai Daily's New Media Center Director, Martin Guo, said a preview of its iPad edition would be available to the public in approximately two weeks, with a final edition to be launched in about two months.
Readers can access the Kindle edition of the newspaper through Amazon.com, with a monthly subscription for the American version of Kindle costing US$5.99 (40.80 yuan) and the international version costing US$9.99.
The vice president and general manager of Pudong Shangri-La, Sekercioglu has spent more than 27 years in the hotel industry, with more than 16 years in Asia.
His family used to run a hospitality business in Antalya before it became today's hot Mediterranean tourist spot, and Sekercioglu has worked across Europe and Asia in a career taking him around the world.
Sekercioglu has been running the Shangri-La in Pudong since 2008 and with 1,000 rooms and extensive catering and event facilities, it is the Shangri-La group's biggest hotel.
Its River Wing opened in 1998 and was the first international hotel in Pudong. The Grand Tower section opened in November 2005 and is popular with visiting VIPs.
"The Grand Tower is really positioned for the high-end business and leisure traveler, heads of state and royalty as we have seen most of these VIPs chose it as their home in Shanghai," Sekercioglu says.
"And across all aspects of our hotel we try to make sure that when our guests leave they are really delighted with the total experience."
Making guests feel welcome has been the focus of Sekercioglu's professional life since working in his family's business.
He says a desire to see the world and gain professional training took him to England where he studied before working in France and Switzerland.
"I was very interested in traveling the world and learning different languages and after my professional career started in London I have worked in 12 countries," he says.
Sekercioglu's career was interrupted to complete mandatory national service for Turkey and the silver service luxury of a five-star hotel must have seemed a long way away from his new life in Turkey's marines.
Sekercioglu started at the Shangri-La in 1994 heading up their food and beverage operations at a newly opened hotel in Jakarta.
He liked to open hotels and also trouble shoot in the post opening phase of new hotels, and Sekercioglu says that the food and beverage side of thebusiness is vital for buildingthe brand of a hotel, especiallyin Asia.
"Our strength and our focus is very much on quality, creativity, consistency and caring of our guests and staff from the heart as membersof our family."
Favorite dish
I am very interested in Chinese cooking and I am involved in menu development so at Gui Hua Lou we came up with signature dishes. It took a lot of sessions to create 35 to 40 dishes and they're my favorites at our hotel. We have matched the concept of the dishes with Chinese artworks that we have around the hotel and one of my favorite dishes is the curried shrimp. It took sometime for our executive chefs to work on the menu because we believe that we should have signature dishes with the freshest ingredients made with creativity.
Best Deals
We have got great deals on Sundays. We call it Sunday at Pudong Shangri-La and it offers a wealth of dining options.
There is the artisan cooking and fine products at the Jade on 36 brunch for just 488 yuan (US$72) and the Japanese restaurant Nadaman features a free flow sake brunch for 338 yuan.
For diners seeking a traditional dim sum brunch, Shangri-La's Gui Hua Lou offers a choice of 80 traditional Huaiyangnese, Shanghainese and Cantonese dim sum creations for 138 yuan.
Special
Shanghai Daily is moving into the future with the latest news and information about Shanghai available to guests of Pudong Shangri-La Hotel on Kindle e-readers provided in its Grand Tower Horizon Club Lounge.
Shangri-La is the first hotel to offer guests the Shanghai Daily Kindle service which was launched in May 2008.
Other five-star hotels are also looking to offer their guests the latest technological innovations to access news.
A number of hotels are set to provide the newly launched Apple iPad in some of their rooms.
Shanghai Daily's New Media Center Director, Martin Guo, said a preview of its iPad edition would be available to the public in approximately two weeks, with a final edition to be launched in about two months.
Readers can access the Kindle edition of the newspaper through Amazon.com, with a monthly subscription for the American version of Kindle costing US$5.99 (40.80 yuan) and the international version costing US$9.99.
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