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Renaissance Pudong motto: There's no limit

THE Renaissance Shanghai Pudong Hotel in the financial center in Pudong New Area is a favorite of business clients and guests who like "East-meets-West" in both decor and restaurants.

With a 10-year record of fine service, the hotel provides one of the best off-site catering service, including coffee breaks and dinner parties.

It currently provides regular, once-a-week service for big companies as well as commercial or private party events.

The banquet team believes there's no limit to fine quality and scale in service, according to Johnson Zhuang, director of marketing.

"No matter where you go, there is always something wonderful new to experience, a taste and service of Renaissance - this is the principle of our off-site catering," says Zhuang.

"Serving up our very own professional and mobile banquet team, we are ready to make your next off-site event as delicious as it is unforgettable."

It seems that no size is too big. In January the team provided outside catering service for an event with 3,500 people, so far the biggest for the hotel.

"Some people ask how many customers we can serve in an off-site catering event, especially after they knew our record to date of 3,500 people. My answer is 'no limitation.' I am a person who challenges myself all the time, so does my team," the director says.

Renaissance Pudong has its own refrigerator vehicle and professional mobile kitchen facilities.

Furthermore, Zhuang is confident of his professional team. The Marriott hotel group has a large banquet team that can support them in big off-site events.

"Compared with part-time waiters or chefs, we have a super-professional team," Zhuang adds.

Providing customized, on-site service to suit and taste from CEO cocktails and high tea to buffet spreads and banquets for 2,000 guests or more, the hotel can provide service at any location, whether a bistro lunch at the airport, seven-course meal on a luxury cruise or outdoor barbecue.

The menu is customized according to customers' tastes, chosen from a variety of local and international favorites.

The Renaissance Shanghai Pudong Hotel is a thoughtful blend of traditional Chinese decor and contemporary Western ambience - a truly modern hotel with a distinct flavour of old Shanghai. It is the idealurban retreat, where guests find tranquillity and peace of mind.

The hotel offers 1,500 square meters of banquet space, including a 545-square-meter ballroom and 10 function rooms, complete with the latest audio-visual technology.

There's fierce hotel competition in Pudong New Area.

"Arrival experience, breakfast experience - all the details decide what your customers feel living in your hotel," Zhuang says, confident of the most important advantage, service.

"Take care of your co-workers as your family and they will take care of your customers in the same way," Zhuang says of his own and the Marriott philosophy.

Zhuang, a Shanghai local, is a perfectionist who aims high and always challenges himself. Holding a degree in business administration, Zhuang is among the youngest marketing directors in the Renaissance group. He has more than seven years experience in hotel management.

"Since childhood, I was professionally trained in football and was captain of my team. I have a strong sense of duty, awareness of team building and good interpersonal relationships," he says.




 

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