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April 9, 2021

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Buyer’s ire as rat jumps out of bread

A BRANCH of fresh food chain Freshippo in Pudong is under investigation after a customer reported a rat jumping out of bread she bought there.

The woman, named Yan, said she bought the bread from an outlet at the Lilacs International Commercial Center in the Lianyang area on Tuesday using the Freshippo app.

“The little rat jumped out when my husband opened the package and it ran around my kitchen,” said Yan, who shot a video of the incident. “There was a lot of rat excrement left on the bread.”

Yan said Freshippo had apologized and offered compensation 10 times the price, but she had refused to accept it. “I demand an investigation from the third party and a solution,” she said.

Freshippo said the bread was served by the third party and it would cooperate with the investigation by market authorities.

Pudong’s market regulation administration said yesterday the bread sold at the outlet had been removed from shelves.


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