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June 26, 2010

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Mindless queuing advice

LOOK, think and maybe also ask around before joining long pavilion queues, the Expo organizer warns, adding some visitors are lining up blindly without knowing what to expect.

Visitors say they have been disappointed to enter a gift store they had little interest in seeing after spending quite a while in the queue.

Some other visitors have lined up and waited, neglecting to see an entry a few steps away.

The Expo organizer said they would try their best to add more guides but also called on visitors to ask more questions and look around to check where the queue is going to avoid unnecessary waits.

A gift store attendant in Zone B said he had not expected an increased number of visitors to queue up after the shop temporarily closed one of its three gates to control numbers.

More visitors

He advised people to enter from another entrance, but few of them took the tip and more visitors joined the queue. He finally let them all in.

A young man who joined the queue with two friends said they just wanted to have a look inside the store.

They did not care about the waiting time because "the queue was nothing compared to those at popular pavilions."

A small gift store in the Belarus Pavilion disappointed many visitors who waited for about 15 minutes to enter. Staff tried to limit the queue to about 50 visitors and most walked out after finding it was just a gift shop.

A woman from Guangdong Province said she and her family thought there was a film showing inside. Staff said it was clearly signposted as a shop but few people noticed.

On the Puxi Expo site, people rushed to get one of the 1,000 daily copies of City Name Card booklets after the Expo opened at 9am. The booklets allow a person to collect stamps on the Puxi side that give fast access to the China Pavilion.

But some visitors who were running admitted they didn't know why.

The Expo organizer has appointed additional volunteers to help, said a Visitor Service Center spokesman. Recent efforts in adding guides to some busy bus routes have been successful in easing crowding.

Crowds had been packing the Shibo Avenue Route buses to get to Zone C, while few took the cross-river buses because they mistakenly thought they would only take them to the other side of the river.


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