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January 20, 2021

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Home » Metro

Museum rapped over digital flaws

By Hu Min | 00:05 UTC+8 January 20, 2021 | Print Edition

The Shanghai Consumer Council yesterday criticized the Shanghai Railway Museum in Jing’an District for having the worst “intelligent” services for tourists out of 50 cultural and tourist attractions in the city.

The council conducted an investigation at 50 cultural venues and scenic spots regarding their digital services. The average score in last year’s investigation was 88.16. The assessment covers basic information, online services and digital scenes.

Local cultural venues and tourist attractions have generally enhanced their digital service offerings, reflected in the rise in the average score in 2020 over 2019’s average of 80.81.

The digital service performance of parks ranked first, followed by amusement parks, museums and ancient towns.

The Shanghai Railway Museum doesn’t have a website, WeChat account or an app, so it scored zero.

It, however, wasn’t the only attraction to come up short.

Shanghai Daguanyuan (Grandview Garden) was singled out for failing to update activities on its website, while Shanghai Zoo’s app can only be downloaded by iPhones.

Metro


 

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