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October 18, 2019

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New services boost 1-stop online platform

New services such as digital ID cards for hotel registration and digital driving licenses when paying fines for traffic offenses have been included in Shanghai’s one-stop platform for government affairs, authorities announced yesterday.

The platform, which offers online access to more than 2,000 service items, has clocked up more than 10 million registered users with over 24.89 million applications handled so far.

The platform which went into operation a year ago now offers 2,035 public service items covering areas such as birth and marriage, business operation, culture and education, social security, transport, medical treatment and health, legal services and senior care.

Among these services, 1,400 or 68.8 percent, have achieved entire online submission and approval, according to the city government.

WeChat, Alipay and UnionPay payments have been introduced for 47 items, and total payments have surpassed 1.18 billion yuan (US$167 million). For 1,142 services, delivery is provided.

Fifty-one items have achieved cross-city-province handling under a joint mechanism between Shanghai and Zhejiang, Jiangsu and Anhui provinces.

An electronic license and certificate library has been set up to support the platform, saving the trouble of submitting paper versions or copies.

The library has collected about 77 million licenses and certificates in digital versions of the 200 types frequently used, according to the government.

The Shanghai Public Security Bureau has included all its 71 approval items and 60-plus service items into the platform.

From September 1, Shanghai residents can use a digital version of their driving license and vehicle licenses when paying fines for traffic offenses.

Another move is to allow Shanghai residents to use digital ID cards for hotel registration if they do not bring real ID cards, said Chen Dong, deputy director of the bureau.

Residence certificates and non-criminal record proof can also be handled on the platform from this year, sparing people a visit to the police, said Chen.

Approval procedures for businesses have been streamlined.

The city’s business environment has been further improved with the application and approval timing of five items such as business licenses and cross-border trade cut by about 40 percent this year and 50.2 percent last year.

A one-stop platform established by the market watchdog in March last year merges the systems of different government authorities and allows entire online application and approval of licenses, company seal making and tax affairs.


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