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August 4, 2021

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Pudong complex listed medium-risk area

With only one entrance in use, the locked-down Xinyuanxiyuan residential complex in Chuansha Town of the Pudong New Area only allows residents to get in and no one can get out except for ambulances.

However, a total of six staff members from the town’s government, disease control authorities, public security organs and other social institutions are working in shifts in front of the complex to maintain order and guarantee the needs of residents, according to Shi Linlin, an official of the town’s government.

The neighborhood has been locked down since 3pm on Monday after a resident was confirmed with COVID-19.

The complex, with around 5,000 residents, has been listed as a medium-risk area.

The first round of nucleic acid testing for residents was completed on Monday night, and there have been no positive results so far, the Pudong government said.

More than 100 volunteers are on 24-hour standby to respond to the needs of locked-down residents.

The complex is disinfected twice daily, around 8am and 4pm.

A logistics site has been set up 30 meters from the entrance for parcels and food bought online by the quarantined residents. All the bags and packages are sterilized before they are sent into the complex.

Volunteers, security guards and police officers have ensured that the lives of the quarantined residents are unhindered.

“Nine of our police officers live in the complex,” revealed Tang Junwei, the chief of the publicity division of the Pudong branch of the Shanghai Public Security Bureau.

“They took the initiative of maintaining security and order in the complex during the quarantine period, especially when samples were collected for nucleic acid tests.”

Police patrol vehicles have also been dispatched to maintain security and traffic order around the complex, Tang added.

“We got tested very quickly last night with the help of the community members,” one of the residents said yesterday.

Thirty-one-year-old Zhang Weifeng is one of the nine police officers living in the community. Zhang and his colleagues ensured the residents queued for the tests and when the tent collapsed during heavy rain, Zhang held it up while his colleagues found a supporting pole.

Zhang’s wife is also a police officer and they have a daughter.

“The quarantine actually is a good opportunity for us to spend some rare quality time together because we’re always so busy at work. But as police officers we have to prioritize the welfare of all,” Zhang said.

The emergency lockdown has not caused stress or anxiety among residents, a woman surnamed Zhang insisted.

“They are at a fairly safe distance from the confirmed member,” she said, talking about her daughter’s family, to whom she was delivering supplies. “And we trust the government.”

While some residents are finding it quite inconvenient to obtain their online orders, the volunteers are working round-the-clock to deliver the supplies — mainly vegetables, fruits and water — into the heavily populated neighborhood.

Some residents have asked family members — like Zhang — to deliver necessities for them, but most still order provisions through delivery platforms such as Meituan and These platforms are experiencing a surge in orders from the neighborhood since the lockdown was imposed.

For medical emergencies such as chemotherapy, dialysis, or pregnant women who are about to give birth, the town’s prevention and control office will contact the district’s health commission center and open an “emergency channel” to transfer patients by ambulances to designated hospitals under closed-loop management.


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