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February 20, 2012

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Visitors not getting right signal about park WiFi

WHILE a growing number of Shanghai parks are offering WiFi, visitors complain they are often unaware of this and don't know how to access the service.

Among the latest of the city's 140 or so parks to go digital is the Chenshan Botanical Garden in suburban Songjiang District, which now has WiFi available in its service hall.

Meanwhile, Century Park in Pudong said 60 percent of the park is covered by WiFi.

But visitors are urging parks to promote the service better through signs that include instructions.

"I never knew they had WiFi in the park," said Century Park visitor Chen Ming.

"It would be helpful if they had information at the gate."

In response, Century Park officials said they will print WiFi instructions on tickets.

The WiFi service is open to China Telecom account holders who log-in using their home account details and password.

Some users have complained that they cannot log-in as they can't remember their domestic account details.

Users are entitled to several hours of free WiFi use each month in parks, after which they are charged.

The Shanghai Greenery and Public Sanitation Bureau said parks decide for themselves whether to offer WiFi.


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