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January 8, 2012

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Home » Metro » Expat Community

Shanghai expatriates call for better medical services

EXPATRIATES in Shanghai are satisfied with the city's infrastructure but believe services still need to be improved, according to a report released by Shanghai Jiao Tong University yesterday.

The survey found that expats are most satisfied with the transport network, recreational facilities and public safety, while they are least satisfied with intellectual property rights protection, medical services and employment opportunities.

The survey entitled The International Image of Shanghai was based on questionnaires completed by about 600 foreigners, including expat residents and tourists.

More than 80 percent of respondents said they are satisfied with international flights, airport services and hotel reservations in the city, which has the largest population of foreign nationals among all cities in China.

Following transport services, the city's restaurants, shops and tourist sites won more than 70 percent satisfaction among those surveyed.

"Expats speak highly of the city's infrastructure," said Liu Kang, dean of Institute of Arts and Humanities of Jiao Tong University and organizer of the survey.

In comparison, only 20 percent of foreigners said they are satisfied with IPR protection as pirated books and videos can be purchased on streets around Shanghai.

Moreover, most foreigners are not satisfied with the city's medical, education and employment services.

Liu said these are important factors as Shanghai seeks to attract skilled professionals from around the world.


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