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New tech helps ambulance locate mobile caller

A patient who calls ambulance by cell phone can be tracked by a system developed to raise efficiency of medical service and locate callers who are either too anxious or too sick to give an accurate address over cell phone, Shanghai Health Bureau announced today.

More and more people are calling ambulance by cell phone these days, however, their mobility poses difficulty for the emergency center as many callers can't accurately give the address and sometimes give wrong description of their position, delaying the first aid to patients.

The new system, upgraded from a previous version that only showed addresses of landline phones, can quickly pinpoint the caller's position.

Shanghai's first aid service has improved over the years to meet the rising demand. By the end of last month, the city's Medical Emergency Center had dispatched 230,000 ambulances, compared with 223,000 last year.

There are 111 medical emergency sub-stations across the city, equipped with 500 ambulances. Thirty-six stations are in downtown areas with 210 ambulances and the medics can reach patients within 12 minutes on average.


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