The story appears on

Page A4

November 19, 2012

GET this page in PDF

Free for subscribers

View shopping cart

Related News

Home » Metro » Public Services

14 Metro stations shut in power glitch

METRO operators closed 14 stations of lines 3 and 4 for nearly two hours yesterday afternoon because of power glitches, leading to massive backups of passengers on those lines and some lines connecting to them.

Around noon, operators closed the 14 stations that the two lines share between the Hongkou Football Stadium and Zhongshan Park.

"A malfunction occurred on the power network of lines 3 and 4, so the operator has to close the stations to fix the problem," local Metro operator told passengers at 11:59am.

Stranded passengers were asked to transfer to other lines, including the lines 1, 2, 8 and 10, the operators said shortly afterwards.

A minor operational alert was issued at 11:55am saying a small problem on Line 3 was forcing trains to run at limited speed but that it would be fixed in about 10 minutes.

But the operator upgraded the alert only four minutes later and announced the closures of the stations.

Free buses were dispatched to shuttle passengers between the affected stations. But large crowds of passengers were still stranded at some stations of lines 3 and 4, especially at the stations where other lines converge.

At the Hongkou Football Stadium Station, where lines 3 and 8 meet, large crowds of passengers who got off Line 3 to transfer to Line 8 almost clogged the passageway between the two lines.

Some Line 8 passengers who failed to hear the announcements tried to break through the crowds from the opposite direction to get to Line 3, causing a chaotic situation.

Big crowds grew at other stations along the two lines because train intervals were prolonged to over 10 minutes.

The glitch was fixed at around 2pm, when the operator issued an apology on its microblog.

"We sincerely apologize for influencing the weekend schedule of passengers," the operators said.


Copyright © 1999- Shanghai Daily. All rights reserved.Preferably viewed with Internet Explorer 8 or newer browsers.

沪公网安备 31010602000204号

Email this to your friend