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2 Metro breakdowns stranded thousands in Shanghai

THOUSANDS of rush-hour commuters and travelers heading for the Hongqiao Terminal to catch planes and trains were delayed this morning when mechanical failures halted trains in the western sections of Metro Line 2 and Line 11 for nearly two hours.

The Metro management has apologized for the accidents, adding they were caused by mechanical malfunctions of separate causes.

It was the worst chaos in the recent memory of the city's Metro operator in terms of the scale of problems and the number of passengers affected.

Influences of the breakdowns occurred at 6:15am and lasted through around 9:00am, forcing thousands of riders to take buses, taxies and even unlicensed motorbike cabs to get to work or to catch their trains and flights.

A transit bus fleet, deployed at times of emergency, mobilized 34 buses to disperse passengers stranded at affected Metro stations. During the two hours before the Metro service was restored, the bus fleet transported more than 5,000 subway commuters to the Hongqiao Terminal. Still, many passengers missed their flights and trains.

The Metro authority said because of a system breakdown at the Metro Hongqiao Railway Station stop, Line 2 service between the Songhong Road Station and Xujingdong Station had to be stopped.

Anxious travelers pulling luggage were struggling to make their way through crowds to get to the surface and catch buses, as the reporter found around 8am at the affected Songhong Road Station.

Outside the paralyzed stretch of Line 2, train intervals were prolonged as result of the accident, causing delays to commuters rushing to downtown work places.

Metro management said they fixed the problems and restored the Metro Line 2 service at 8:18am. But influence in general had lasted for some longer time on Line 2 as the whole system gradually resumed normal traffic.

Cause unrelated, another malfunction took place at 8:30am at downtown Jiangsu Road Station shared by Line 2 and Line 11. As emergency repairs went on, service on the Zhenru-Jiangsu Road section slowed down. Live broadcast at the Jiangsu Road Station warned people of long wait.


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