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Home » Metro » Public Services
Delivery standards set to be improved
By Dong Hui |
March 24, 2009, Tuesday
|
Print Edition
Print Edition
REGULATIONS on express delivery services in the Yangtze River Delta Region are to be issued in the near future to improve overall standards, the Shanghai Postal Administration said yesterday.
The rules will include requirements such as minimum registration capital, compensation and insurance, the administration said.
Supervision needed to be strengthened to avoid unfair competition and to establish a market order, the authority said when announcing a national five-year plan for the industry.
"The entry standard in the industry is low," Chen Linhua, secretary general of the Shanghai Express Trade Association said.
The number of express enterprises, especially small-scale ones, has surged in recent years, officials said.
And, unlike some large-scale state-owned companies or businesses in aviation and shipping fields, these companies could adopt low prices as their primary marketing strategy, officials said.
"The express market has a surplus in low-end services and a lack of middle and high-end services," Yu said. "Service quality of some companies is low, and complaints arise when parcels are delayed, damaged or lost."
A unified market entry-exit system will be established along with the upcoming revised postal law and its detailed regulation, the postal administration said. The new rules will enable unauthorized businesses to be banned.
The administration also plans to set up a unified hotline and equip delivery workers with hand-held computers and GPS devices.
The rules will include requirements such as minimum registration capital, compensation and insurance, the administration said.
Supervision needed to be strengthened to avoid unfair competition and to establish a market order, the authority said when announcing a national five-year plan for the industry.
"The entry standard in the industry is low," Chen Linhua, secretary general of the Shanghai Express Trade Association said.
The number of express enterprises, especially small-scale ones, has surged in recent years, officials said.
And, unlike some large-scale state-owned companies or businesses in aviation and shipping fields, these companies could adopt low prices as their primary marketing strategy, officials said.
"The express market has a surplus in low-end services and a lack of middle and high-end services," Yu said. "Service quality of some companies is low, and complaints arise when parcels are delayed, damaged or lost."
A unified market entry-exit system will be established along with the upcoming revised postal law and its detailed regulation, the postal administration said. The new rules will enable unauthorized businesses to be banned.
The administration also plans to set up a unified hotline and equip delivery workers with hand-held computers and GPS devices.
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