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March 15, 2010

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Hongqiao Airport's second terminal cleared for take-off

PASSENGERS at Hongqiao International Airport should enjoy a smoother experience tomorrow with the opening of a new terminal.

A transport hub, including a subway, bus stops, parking lots, and shopping and dining areas, will also be in use by then.

Terminal 2 will offer more convenient and passenger-friendly services, said the airport operator.

Long queues should be a thing of the past with 80 check-in service counters and 47 security check passages.

It will take some 13 to 18 minutes to walk to the farthest boarding gates which are about 300 meters from the security checks.

There are 45 boarding gates in Terminal 2, three times as many as those in the old terminal.

Three transit areas inside the new terminal are designed to improve transit efficiency with a minimum transit time of 45 minutes for domestic flights. Passengers with connecting tickets can avoid a second security check in the transit areas.

The new dining and shopping areas feature brand-name shops and chain food outlets. The restaurants and chain eateries will offer food at the same price as their downtown locations.

The two terminals are not connected. But there will be free shuttle buses between the two.

The western extension of city's Metro Line 2 will take passengers to Terminal 2 up to 10:50pm. Line 10, will also open a stop next to the terminal by October.

Drivers can park at four parking lots next to the terminal. In addition to signs, the airport operator has given the parking spaces names such as "elephant" and "banana" in a bid to help riders remember where they parked.

The flights of 11 domestic airliners will be moved to the new terminal. Passengers arriving at the airport after midnight tonight should check with their airlines about which terminal they should go to.

The operator will also organize the transfer of more than 7,000 passengers from this afternoon to the old terminal via shuttle buses because 65 flights will be landing near Terminal 2.

What You Need To Know

Q: Can I drive to the new terminal?

A: You can reach the new terminal via four elevated roads. See map (far left).

Q: Can I get there by bus?

A: There are four daytime bus lines - Hongqiao Hub 4, Hongqiao Hub 9, Bus No. 941 and the airports special - and two night bus lines (No. 320 and 316) from downtown to Terminal 2. Bus No. 941 also has a stop at the Terminal 1. A direct bus route will open during the Expo to take visitors to the Expo site in Pudong.

Q: By taxi?

A: Taxis will stop at Gate 4 of the arrival hall.

Q: On the Metro?

A: Metro Line 2 has a stop at Terminal 2.

Q: Where should I check in?

A: Eleven airlines are switching to Terminal 2. See details below.

Q: What if I'm in the wrong terminal?

A: There are free shuttle buses from 6:30am to 11pm between the terminals at five-minute intervals during peak hours. The journey takes 15 to 20 minutes.

Q: Can I use my computer?

A: There's free wireless Internet access offered across the departure floor and 12 areas providing an Internet service at waiting halls.

Q: Other services?

A: There are 16 barrier-free elevators as well as 48 toilets to help passengers.

Q: Can I change currency?

A: At present there is no service for the exchange of foreign money inside Terminal 2.


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