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July 3, 2012

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Home » Metro » Public Services

Metro lines suffer breakdowns just as heat gets going

MALFUNCTIONS hit Shanghai's two busiest Metro lines yesterday during the morning rush, causing massive delays with stations crowded with passengers sweltering in summer heat.

The city's Metro operator, Shanghai Shentong Metro Group, apologized yesterday and promised to "lower the breakdown rate and strengthen maintenance work."

A subway train of Metro Line 2 first reported problems about 8:15am at the Shanghai Science and Technology Museum Station, according to the operator.

Passengers were evacuated from the train, which was taken out of service and towed to a Metro maintenance center.

Five extra trains were sent to the line's sections in the Pudong area to alleviate the congested stations, Metro officials said.

Entry was restricted at some key stations as workers rushed to their jobs in the morning.

Line 2 resumed operation by 8:40am, said the operator.

Metro officials said a signal failure also occurred on Metro Line 1 at the southwest end at Xinzhuang Station at 8:40am. Staff also restricted the number of passengers entering stations along the affected route.

Internet users later posted that, given the heat wave, "people were seen fainting at the crowded Xinzhuang station," a ground-level station with no air conditioning. Shentong said it had not received such reports.

The operator said fans soon started working at the station. Electric fans have been set up at the Metro's elevated and open stations that are not suitable for air-conditioning equipment.

The failure was fixed by 9:40am, but the operation was affected for long afterwards.


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