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February 11, 2012

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Home » Metro » Public Services

Metro signal failure delays thousands

TENS of thousands of Metro passengers were delayed yesterday when services on several lines were halted by signal failure.

The 90-minute disruption began around noon, following a signal breakdown on Metro Line 3 at downtown Zhongshan Park Station, said management.

Services were affected on Line 3 and Line 4 between the Zhongshan Park and Zhenping Road stations, leading to restricted traffic.

Passengers on both lines complained of long waits, and at the Century Avenue hub station a Shanghai Daily reporter found crowds of passengers stranded on Line 4 platforms.

The reporter waited nearly 20 minutes at Line 4's Yangshupu Road Station before a train finally pulled into the platform.

"Probably even taking a taxi now would not enable me to catch the 12:40pm train from South Railway Station I'm supposed to be traveling on," said one stranded passenger.

Some passengers delayed on Line 3 complained that "the trains are slower than bikes."

Line 7 passengers also faced disruptions and some delayed passengers suspected another signal malfunction was also to blame.

However, Metro managers said Line 7 was free of operational problems but that its traffic was affected as it shares stops with Line 3.

The signal problem was repaired after about an hour and normal services began to resume around 1:30pm, the Metro operator said.


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