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Shanghai mulls new law for parcel delivery industry
By Dong Zhen |
June 7, 2012, Thursday
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Online Edition
Online Edition
A new Shanghai law will require all courier parcel offices to install 24-hour video surveillance systems and keep footages for at least 30 days. Violators will be fined up to 50,000 yuan.
The parcel delivery industry has boomed across the country thanks to increased online shopping but disputes over thefts and damages are also on rise. The Shanghai Post Bureau said local police have cracked several fraud cases, involving courier company employees and clients. Some even used couriers to deliver drugs.
The new law being discussed by Shanghai legislators will eliminate loopholes in the management of courier services and spell out punishment for violators. It is also expected to raise the service standard of the whole industry.
The new law will allow government-run post offices to intervene in a crisis of a major delay and help incapable couriers to dispatch parcels, but the companies must later pay the post offices for their service.
Delay is a common complaint these days, especially during long public holidays when the staff of courier companies also take holidays, causing a backlog of undelivered parcels.
The parcel delivery industry has boomed across the country thanks to increased online shopping but disputes over thefts and damages are also on rise. The Shanghai Post Bureau said local police have cracked several fraud cases, involving courier company employees and clients. Some even used couriers to deliver drugs.
The new law being discussed by Shanghai legislators will eliminate loopholes in the management of courier services and spell out punishment for violators. It is also expected to raise the service standard of the whole industry.
The new law will allow government-run post offices to intervene in a crisis of a major delay and help incapable couriers to dispatch parcels, but the companies must later pay the post offices for their service.
Delay is a common complaint these days, especially during long public holidays when the staff of courier companies also take holidays, causing a backlog of undelivered parcels.
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