Stickers to ease Metro confusion

The story appears on

Page A4

September 10, 2015

Free for subscribers

By Zhang Ningning | September 10, 2015, Thursday |

Print Edition

STICKERS are being placed in the windows of Metro trains in a bid to end confusion on lines 3 and 4.

Signs in Chinese and English state which line the train runs on, after hundreds of passengers said that they boarded the wrong train.

Confusion began two months ago when new trains were introduced painted with both the yellow stripe denoting Line 3 and a stripe in Line 4’s purple.

Line 3 and Line 4 run on the same line for nine stops and this was intended to ensure trains can run on either line, offering flexibility.

Information boards, LED displays on train sides and announcements tell passengers which line a train is on.

But many passengers said they often only glance at the color scheme and jump on the train, only to find they’d taken the wrong line.

“I’ve mistaken Line 3 for Line 4 twice so far,” said a commuter surnamed Ke.

Metro Public Services