Extended line riders shrug off minor flaws
Print Edition
Barring a few hiccups and minor irritants, the second phase of Metro Line 11, which started last weekend, had a smooth sailing but did not have the sort of impact on Line 2 as previously predicted.
The 12-station extension runs from downtown Jiangsu Road Station to Pudong’s Luoshan Road Station. According to the Metro operator, the entire stretch of line from northern Jiading District to the Pudong New Area, ferried 82,000 passengers during the morning rush hours yesterday — 15,000 more than last Monday.
Among them, 13,000 made good of the second phase.
The most crowded section was between
However, commuters could breathe easy in the southern section of the line from Longhua to
Line 2 remains first choice
The second phase of Line 11 that runs under the
Like, for example, a commuter surnamed Xu, who lives near Fengqiao Road Station on Line 11. In order to reach Yangsi in Pudong, he would usually transfer to Line 2 first at Jiangsu Road Station, and then to Line 8 at People’s Square. But now he reaches Yangsi by transferring to just one line and even saves about half an hour of travel time. “Line 8 is too crowded compared to Line 11, where I can easily find a seat,” said Xu.
The Metro operator had hoped that the second phase of Line 11 going toward Pudong would share passengers with Line 2. However, with Lujiazui Station on Line 2 serving a large number of offices and business centers, the impact of Line 11 on Line 2 was limited.
But the Shentong Group insisted that Line 11 was still new to citizens, and it takes some time before commuters adjust their travel habits. By 5pm yesterday, Line 11 had ferried about 162,000 passengers, up 11.4 percent from last week.
Hidden dangers on platforms
Others pointed out to the hidden dangers on the newly opened line.
At Xujiahui and
The Shanghai Shentong Group said the gaps were necessary for trains which along a curved track at the Xujiahui Station. However, it said it will soon initiate measures, like adding rubber edges to platforms, to ensure safety of passengers.
Confused commuters
Elsewhere, commuters either got lost or were confused at the Oriental Sports Center Station that is also the junction for lines 6 and 8.
“It is a bit confusing as I am trying out the new line for the first time today,” a passenger surnamed Liang said as she tried to reach the platform for Line 11 going northwards.
Liang got off from a Line 8 train to take Line 11 to Jiangsu Road Station. However, instead of taking a train towards Jiading, she ended up on the wrong platform where Line 11 trains head to the southern
The Oriental Sports Center Station also used colored signs to play up the directions. But for the new rider it still takes a while to follow the directions.
Liang was still happy with the newly opened section. “Previously, I had to go all the way to People’s Square for a transfer.
“Now I change to Line 11 first and then to Line 2 at Jiangsu Road Station, which saves me around 20 minutes,” she said.
Not convenient
It is still not convenient for commuters to reach Luoshan Road Station, the southern terminal of Line 11, due to the construction of an expressway along
The Zhangnan Line bus service is just three minutes walk from the Luoshan Road Station and ferries passengers to
The planned circular shuttle bus service that was supposed to pick up commuters from nearby
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