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August 12, 2011

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Kitchen foot scratching closes dumpling restaurant

A popular fried dumpling restaurant whose cook was seen scratching his feet while wrapping dumplings was closed yesterday.

Now the Shanghai Food and Drug Administration is investigating the Shengji Yipin Fried Dumpling, a fast-food chain operating more than 20 restaurants in Shanghai.

A consumer complained that when he was having supper at the chain's SML Center branch on Xujiahui Road on Tuesday evening, he looked into the kitchen and saw a cook take off one of his shoes and scratch his feet right beside the raw dumplings.

The consumer wanted apologies from the staff. Instead, several restaurant employees started a fight with him.

The restaurant staff claimed the foot-scratching "was no big deal" and said he could only "receive apologies in his dreams."

Officials with the Shanghai FDA said the restaurant is closed until it improves its sanitation, and may receive further punishment after an investigation.

The cook and other staff finally apologized to the consumer yesterday and gave him a refund.


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