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June 25, 2010

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Woman claims Fedex failed to deliver

A sociologist returning from the United States is seeking US$5,553 in compensation from Fedex Express Corp, saying that during delivery the company had destroyed some books she had written.

The Chuansha court under Pudong New Area People's Court suspended the hearing yesterday because Fedex objected to its right to govern the case. Fedex said neither its registration place nor the operation place were in Chuansha Town.

Gong Min, 35, said she was a freelancer in the United States and returned to Shanghai in February after getting a PhD in philosophy.

She entrusted Fedex to deliver nine pieces of luggage to her home in Shanghai, including her newly written books, clothes and other items.

Fedex delivered the luggage to her residence on March 22. Gong found a box, containing 32 books she had just published in the US, had been cut on the side and covered up with adhesive tape. The box was in good condition when she handed it to Fedex.

Four of the books named "New Tales of Bloomington" were missing and the others were destroyed.

Gong said she was sad because they were her only copies. Plus, she said there is no way to publish books of the same specifications in China due to the difference between the Chinese and American printing industries.

Gong asked for compensation for the value of the destroyed items and mental anguish.

Tony Zhou, a Fedex public relations officer, said the company will respect the court verdict, but declined to say anything further about the case.


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