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September 26, 2012

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Woman loses lawsuit over phone scam

A HOUSEWIFE who was swindled out of 1.36 million yuan (US$215,512) in a telephone scam lost a lawsuit in which she accused the bank of not protecting her account.

Jiading District People's Court yesterday rejected Li Xuan's argument that the bank, which was not named, was responsible for her loss.

Li told the court she opened a bank account and activated the online banking function in October 2010 after learning online shopping was safe.

In January 2011, she received a call at home and the woman on the other end said Li had a court summons and was involved in a criminal case in Guangxi Zhuang Autonomous Region.

The woman had Li's full name and ID card number, making Li believe the call was genuine. During the call, Li also spoke with someone falsely claiming to be a prosecutor. Later, she provided her bank card information and password.

When Li became suspicious and went to the bank, she found the 1.36 million yuan she had in the account was gone.

Li failed to get her money back and blamed the bank.

Li said the online banking system was insecure because the bank didn't take any action when the transferred amount exceeded the daily limit of 200,000 yuan. The housewife then demanded a total of 1.4 million yuan compensation including interest.

The bank argued the transfer process could only be completed after all information including name and passwords were correct. The bank said Li was fully responsible for her loss as she provided the account information to the swindlers.

As for the daily transfer limit, the bank said it was not specified and written in the contract when Li opened her account.

The court rejected Li's argument and warned residents not to give away bank account details to strangers over the phone or in text messages.


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