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July 25, 2011

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58 services suspended

At least 58 train services were suspended yesterday, 23 of them from Shanghai, following the fatal bullet train collision in Zhejiang Province.

Trains from Shanghai to Wenzhou, where the accident took place, and to Xiamen and Fuzhou in Zhejiang's neighboring Fujian Province were among those canceled.

The service between Shanghai and Wenzhou will be out of action for the next four days, rail staff said.

Thousands of passengers were affected by the suspensions and there were long queues at Shanghai's railway stations yesterday morning of people seeking refunds or who were trying to rearrange their travel plans.

"We opened extra windows to cater for ticket refunds and rescheduling this morning. Passengers could get full refunds if they wanted," said Dong Bilian, a local railway authority official.

Many passengers chose to refund their rail tickets and take long-distance buses to continue their trips. "Buying air tickets on the day means no discount and it would be too costly," said one passenger.

Some passengers who said they would miss check-in times at hotels were urging the railway authority to pay compensation.

"Today's bus traffic on the affected routes increased obviously," said Zhang Yongbin, director with the Shanghai Long-Distance General Bus Station.

Zhang said they had put on several extra coaches on the routes of the suspended train services yesterday and would add more if necessary.

"We are staying in touch with the city's railway operator to see if more buses are need," Zhang said.

Xiamen is a popular summer holiday destination for many Shanghai residents. Some travelers said they would drive to the city instead.

Local airlines are also adding extra flights to and from Xiamen and Fuzhou to cater for affected travelers.




 

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