China urges Volkswagen to recall faulty cars
March 17, 2013, Sunday
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Print Edition
Print Edition
CHINA'S consumer quality watchdog yesterday urged German car maker Volkswagen to recall defective cars after China Central Television (CCTV) exposed a fault.
The General Administration of Quality Supervision, Inspection and Quarantine (AQSIQ) said that its research has confirmed that some of the company's direct shift gearbox (DSG) transmissions have defects that may cause engine power failure.
AQSIQ spokesman Zhang Yuanping said that if Volkswagen refuses to fulfill its legal obligations, AQSIQ will force it to recall the defective cars.
On Friday, a CCTV program on consumer rights stated that malfunctions in the DSG transmissions could cause a sudden loss or gain in engine power, posing safety hazards.
Volkswagen China wrote on its official microblog late Friday that it has taken the report seriously and will contact consumers as soon as possible to resolve the problem.
According to Zhang, AQSIQ has been investigating the company's DSG transmissions since last March. In May, Volkswagen extended its DSG quality guarantee period in China to 10 years under pressure from the administration, Zhang said.
Volkswagen is not the only foreign company being accused of improper practices by CCTV. Electronics Giant Apple Inc has been accused of adopting differentiating repair and return policies in China.
The company offers shorter warranty periods in China compared with other countries and uses refurbished parts when repairing broken devices, according to CCTV.
In Friday's program, Chinese automaker JAC was said to be using substandard steel plates.
The General Administration of Quality Supervision, Inspection and Quarantine (AQSIQ) said that its research has confirmed that some of the company's direct shift gearbox (DSG) transmissions have defects that may cause engine power failure.
AQSIQ spokesman Zhang Yuanping said that if Volkswagen refuses to fulfill its legal obligations, AQSIQ will force it to recall the defective cars.
On Friday, a CCTV program on consumer rights stated that malfunctions in the DSG transmissions could cause a sudden loss or gain in engine power, posing safety hazards.
Volkswagen China wrote on its official microblog late Friday that it has taken the report seriously and will contact consumers as soon as possible to resolve the problem.
According to Zhang, AQSIQ has been investigating the company's DSG transmissions since last March. In May, Volkswagen extended its DSG quality guarantee period in China to 10 years under pressure from the administration, Zhang said.
Volkswagen is not the only foreign company being accused of improper practices by CCTV. Electronics Giant Apple Inc has been accused of adopting differentiating repair and return policies in China.
The company offers shorter warranty periods in China compared with other countries and uses refurbished parts when repairing broken devices, according to CCTV.
In Friday's program, Chinese automaker JAC was said to be using substandard steel plates.
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