Related News
Chinese consumers lodge 1.67 million complaints in 2016
Online Edition
CHINA'S market regulators received 1.67 million consumer complaints in 2016, and 1.59 million were processed, data from the State Administration for Industry and Commerce showed.
The complaint resolution rate was 95.2 percent, up 1.5 percentage points from one year earlier, the administration said in a statement on its website.
The complaints involved 4.06 billion yuan (around US$592 million) in disputes. Authorities at all levels helped consumers recover 1.82 billion yuan.
The statement said consumer complaints related to online shopping, cultural and recreational appliances and services rose at fast paces last year.
China's online sales boomed in 2016, surging 26.2 percent year on year to reach 5.16 trillion yuan.
Complaints lodged from rural areas also markedly increased last year, showing a strengthened rights protection awareness among rural residents.
- About Us
- |
- Terms of Use
- |
-
RSS - |
- Privacy Policy
- |
- Contact Us
- |
- Shanghai Call Center: 962288
- |
- Tip-off hotline: 52920043
- 娌狪CP璇侊細娌狪CP澶05050403鍙-1
- |
- 浜掕仈缃戞柊闂讳俊鎭湇鍔¤鍙瘉锛31120180004
- |
- 缃戠粶瑙嗗惉璁稿彲璇侊細0909346
- |
- 骞挎挱鐢佃鑺傜洰鍒朵綔璁稿彲璇侊細娌瓧绗354鍙
- |
- 澧炲肩數淇′笟鍔＄粡钀ヨ鍙瘉锛氭勃B2-20120012
Copyright 漏 1999- Shanghai Daily. All rights reserved.Preferably viewed with Internet Explorer 8 or newer browsers.
