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Dangdang online mall mired in fake watch crisis
By Li Qian |
June 20, 2012, Wednesday
|
Online Edition
Online Edition
CHINA'S online shopping site, dangdang.com, has been accused of selling counterfeit watches, becoming the second online mall to be hit by the fake watch sandal after Taobao.
Online stores at dangdang.com were found selling Casio electronic watches made in Japan at only 40 percent of normal market prices. They promised their watches are genuine, but Casio said it never authorized them as retailors.
Japan's leading electronic goods producer said the website has infringed on its rights and the customers' rights as well, and it will send a formal letter to Dangdang to stop selling any Casio products and get rid of fake dealers. It will also file a lawsuit against Dangdang, CCTV reported today.
A Beijing customer surnamed Li bought a Casio watch for 568 yuan (US$89) from a retailer on dangdang.com, about 70 percent cheaper that its usual price. But he found a watch dial didn't move and the code on the digital chip didn't match that on the package.
Dangdang insisted that all the Casio watches sold on its website were real and they were cheap because Casio store employees or licensed dealers secretly sold them on the web. It even pledged to compensate any unknowing victim with five genuine watches.
With pressure from the CCTV coverage, Casio ultimately agreed to check five samples bought from the website and they all turned out to be fakes.
Online stores at dangdang.com were found selling Casio electronic watches made in Japan at only 40 percent of normal market prices. They promised their watches are genuine, but Casio said it never authorized them as retailors.
Japan's leading electronic goods producer said the website has infringed on its rights and the customers' rights as well, and it will send a formal letter to Dangdang to stop selling any Casio products and get rid of fake dealers. It will also file a lawsuit against Dangdang, CCTV reported today.
A Beijing customer surnamed Li bought a Casio watch for 568 yuan (US$89) from a retailer on dangdang.com, about 70 percent cheaper that its usual price. But he found a watch dial didn't move and the code on the digital chip didn't match that on the package.
Dangdang insisted that all the Casio watches sold on its website were real and they were cheap because Casio store employees or licensed dealers secretly sold them on the web. It even pledged to compensate any unknowing victim with five genuine watches.
With pressure from the CCTV coverage, Casio ultimately agreed to check five samples bought from the website and they all turned out to be fakes.
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