Flight aide banned from hotel sues over job loss
A Shanghai resident and former Lufthansa flight attendant has sued a five-star hotel in Beijing for putting her name on a blacklist that caused her to lose her job.
The Beijing's Chaoyang District People's Court opened the case on Monday. The 26-year-old surnamed Zhang said the Beijing Kempinski Hotel banned her from staying at the hotel after she complained following an incident when a foreign man barged in on her as she was taking a sauna that was supposed to be open only to women that night.
Zhang is demanding 330,000 yuan (US$52,338) in compensation from the hotel, a public apology and having her name wiped off the blacklist.
The hotel claimed in Monday's court session that it had no blacklist and the banning of Zhang was due to her threatening behavior after the incident.
The court in Beijing is expected to open a second hearing on February 20.
"The whole thing is unfair to me," Zhang told Shanghai Daily. "I don't deserve this."
The incident happened in July when Zhang and her crew were staying in the Beijing hotel after a flight from Munich, Germany. A naked foreign man suddenly walked in on Zhang when she was also naked in the sauna room of the hotel.
"I was totally shocked," Zhang recalled.
Zhang said the incident was caused by the hotel's negligence, as access to the sauna room from the men's bathroom was not locked.
The hotel later apologized but Zhang thought it was "insincere" without an investigation or punishment of any hotel management staff.
Because of Zhang's inability to stay at the Kempinski, an appointed hotel of Lufthansa Airlines, Zhang was terminated by the company, she said. The airline did not comment on the incident.
Zhang also filed a labor arbitration in Germany against her former employer Lufthansa.
The Beijing's Chaoyang District People's Court opened the case on Monday. The 26-year-old surnamed Zhang said the Beijing Kempinski Hotel banned her from staying at the hotel after she complained following an incident when a foreign man barged in on her as she was taking a sauna that was supposed to be open only to women that night.
Zhang is demanding 330,000 yuan (US$52,338) in compensation from the hotel, a public apology and having her name wiped off the blacklist.
The hotel claimed in Monday's court session that it had no blacklist and the banning of Zhang was due to her threatening behavior after the incident.
The court in Beijing is expected to open a second hearing on February 20.
"The whole thing is unfair to me," Zhang told Shanghai Daily. "I don't deserve this."
The incident happened in July when Zhang and her crew were staying in the Beijing hotel after a flight from Munich, Germany. A naked foreign man suddenly walked in on Zhang when she was also naked in the sauna room of the hotel.
"I was totally shocked," Zhang recalled.
Zhang said the incident was caused by the hotel's negligence, as access to the sauna room from the men's bathroom was not locked.
The hotel later apologized but Zhang thought it was "insincere" without an investigation or punishment of any hotel management staff.
Because of Zhang's inability to stay at the Kempinski, an appointed hotel of Lufthansa Airlines, Zhang was terminated by the company, she said. The airline did not comment on the incident.
Zhang also filed a labor arbitration in Germany against her former employer Lufthansa.
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