Probe ordered after HK guide 'insults' tourists
Source: Xinhua |
July 19, 2010, Monday
|
Print Edition
Print Edition
CHINA'S National Tourism Administration has contacted tourism authorities in Hong Kong seeking more details of an incident in which a tour guide is alleged to have insulted a group of tourists from the Chinese mainland.
An NTA spokesman said the administration had ordered an investigation into the case by tourism regulatory government departments and travel agencies on the mainland.
An undated video clip circulating on the Internet allegedly shows the Hong Kong tour guide abusing a group of visitors and forcing them to shop.
The spokesman said the NTA attached great concern to the protection of mainland tourists' rights in Hong Kong and was concerned about measures taken by the Hong Kong tourism authority regarding such incidents.
He said the NTA would continue to adopt measures to crack down on the infringement of tourists' rights and regulate the tourism market.
Hong Kong's Commissioner of Tourism, Philip Yung, said the Hong Kong government was very concerned about the incident and has urged the Travel Industry Council to consider revoking the guide's license if she is found to have breached regulations.
Yung said he was informed by the council about a tour guide insulting a group of mainland tourists in March, noting that he had instructed the council to seriously investigate the incident.
Last month, Hong Kong tourism authorities pledged to tighten rules to protect travelers from forced shopping or visits to designated shopping stops.
A 65-year-old mainland tourist from central China's Hunan Province died from a heart attack in Hong Kong in May after he argued with a tour guide over allegedly being forced to shop.
An NTA spokesman said the administration had ordered an investigation into the case by tourism regulatory government departments and travel agencies on the mainland.
An undated video clip circulating on the Internet allegedly shows the Hong Kong tour guide abusing a group of visitors and forcing them to shop.
The spokesman said the NTA attached great concern to the protection of mainland tourists' rights in Hong Kong and was concerned about measures taken by the Hong Kong tourism authority regarding such incidents.
He said the NTA would continue to adopt measures to crack down on the infringement of tourists' rights and regulate the tourism market.
Hong Kong's Commissioner of Tourism, Philip Yung, said the Hong Kong government was very concerned about the incident and has urged the Travel Industry Council to consider revoking the guide's license if she is found to have breached regulations.
Yung said he was informed by the council about a tour guide insulting a group of mainland tourists in March, noting that he had instructed the council to seriously investigate the incident.
Last month, Hong Kong tourism authorities pledged to tighten rules to protect travelers from forced shopping or visits to designated shopping stops.
A 65-year-old mainland tourist from central China's Hunan Province died from a heart attack in Hong Kong in May after he argued with a tour guide over allegedly being forced to shop.
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