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January 28, 2016

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Probe ordered after hospital scalping video

China鈥檚 top health authority has ordered an investigation into alleged hospital appointment scalping, after a video of a woman shouting about alleged collusion between a Beijing hospital and scalpers went viral online.

Mao Qun鈥檃n, publicity chief of the National Health and Family Planning Commission, said the Beijing Health and Family Planning Commission had been ordered to investigate and cooperate with police to crack down on scalping.

In the video, a young woman is seen complaining vociferously at Beijing Guang鈥檃nmen Hospital, saying security guards were allowing scalpers to jump the queue for appointments. She said a scalper then charged her 4,500 yuan (US$684) for an appointment that should have cost 300 yuan.

In a statement about the January 19 incident, the hospital said: 鈥淭here鈥檚 no evidence to prove the participation of security guards.鈥

It added: 鈥淭he woman failed to make an appointment with a spleen and stomach specialist. She raised her doubts and called police. In order to not affect other patients, the hospital arranged for her to see another expert, and she left after seeing the doctor.鈥

In an interview with Beijing Youth Daily, the woman said she was a university student who had brought her bed-ridden mother to Beijing for treatment. She refused to disclose more details about the case.

Xinhua news agency said that scalpers were still in operation at the hospital earlier this week.


 

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