Home » Opinion » Book review
Business Books TOP FIVE US (Oct 22, 2010)
1.FAULT Lines
Are global crashes inevitable? Not necessarily. Here's how to fill in the fissures in the earth.
Raghuram G. Rajan | Princeton UP 2010 | 272 pg. | ISBN: 9780691146836
2.Delivering Happiness
Tony Hsieh, CEO of Zappos, explains how to "deliver happiness" and high heels.
Tony Hsieh | Business Plus 2010 | 272 pg. | ISBN: 9780446563048
3.Exceptional Service, Exceptional Profit
Use the Ritz-Carlton model to see how being service-oriented boosts your bottom line.
Leonardo Inghilleri and Micah Solomon | Copyright ? 2010 AMACOM, a division of American Management Association 2010 | 170 pg. | ISBN: 9780814415382
4.Empowered
To engage today's "empowered customers," companies must empower their workers.
Josh Bernoff and Ted Schadler | Copyright 2010 Forrester Research, Inc. Summarized by permission of Harvard Business Press 2010 | 272 pg. | ISBN: 9781422155639
5.Everyone Communicates, Few Connect
John C. Maxwell has a fine time sharing stories and quotes that will help you build better connections.
John C. Maxwell | Nelson Publishers 2010 | 288 pg. | ISBN: 9780785214250
Are global crashes inevitable? Not necessarily. Here's how to fill in the fissures in the earth.
Raghuram G. Rajan | Princeton UP 2010 | 272 pg. | ISBN: 9780691146836
2.Delivering Happiness
Tony Hsieh, CEO of Zappos, explains how to "deliver happiness" and high heels.
Tony Hsieh | Business Plus 2010 | 272 pg. | ISBN: 9780446563048
3.Exceptional Service, Exceptional Profit
Use the Ritz-Carlton model to see how being service-oriented boosts your bottom line.
Leonardo Inghilleri and Micah Solomon | Copyright ? 2010 AMACOM, a division of American Management Association 2010 | 170 pg. | ISBN: 9780814415382
4.Empowered
To engage today's "empowered customers," companies must empower their workers.
Josh Bernoff and Ted Schadler | Copyright 2010 Forrester Research, Inc. Summarized by permission of Harvard Business Press 2010 | 272 pg. | ISBN: 9781422155639
5.Everyone Communicates, Few Connect
John C. Maxwell has a fine time sharing stories and quotes that will help you build better connections.
John C. Maxwell | Nelson Publishers 2010 | 288 pg. | ISBN: 9780785214250
- About Us
- |
- Terms of Use
- |
-
RSS
- |
- Privacy Policy
- |
- Contact Us
- |
- Shanghai Call Center: 962288
- |
- Tip-off hotline: 52920043
- 沪ICP证:沪ICP备05050403号-1
- |
- 互联网新闻信息服务许可证:31120180004
- |
- 网络视听许可证:0909346
- |
- 广播电视节目制作许可证:沪字第354号
- |
- 增值电信业务经营许可证:沪B2-20120012
Copyright © 1999- Shanghai Daily. All rights reserved.Preferably viewed with Internet Explorer 8 or newer browsers.