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Business Books TOP FIVE US (Oct 22, 2010)
October 23, 2010, Saturday
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Print Edition
Print Edition
1.FAULT Lines
Are global crashes inevitable? Not necessarily. Here's how to fill in the fissures in the earth.
Raghuram G. Rajan | Princeton UP 2010 | 272 pg. | ISBN: 9780691146836
2.Delivering Happiness
Tony Hsieh, CEO of Zappos, explains how to "deliver happiness" and high heels.
Tony Hsieh | Business Plus 2010 | 272 pg. | ISBN: 9780446563048
3.Exceptional Service, Exceptional Profit
Use the Ritz-Carlton model to see how being service-oriented boosts your bottom line.
Leonardo Inghilleri and Micah Solomon | Copyright ? 2010 AMACOM, a division of American Management Association 2010 | 170 pg. | ISBN: 9780814415382
4.Empowered
To engage today's "empowered customers," companies must empower their workers.
Josh Bernoff and Ted Schadler | Copyright 2010 Forrester Research, Inc. Summarized by permission of Harvard Business Press 2010 | 272 pg. | ISBN: 9781422155639
5.Everyone Communicates, Few Connect
John C. Maxwell has a fine time sharing stories and quotes that will help you build better connections.
John C. Maxwell | Nelson Publishers 2010 | 288 pg. | ISBN: 9780785214250
Are global crashes inevitable? Not necessarily. Here's how to fill in the fissures in the earth.
Raghuram G. Rajan | Princeton UP 2010 | 272 pg. | ISBN: 9780691146836
2.Delivering Happiness
Tony Hsieh, CEO of Zappos, explains how to "deliver happiness" and high heels.
Tony Hsieh | Business Plus 2010 | 272 pg. | ISBN: 9780446563048
3.Exceptional Service, Exceptional Profit
Use the Ritz-Carlton model to see how being service-oriented boosts your bottom line.
Leonardo Inghilleri and Micah Solomon | Copyright ? 2010 AMACOM, a division of American Management Association 2010 | 170 pg. | ISBN: 9780814415382
4.Empowered
To engage today's "empowered customers," companies must empower their workers.
Josh Bernoff and Ted Schadler | Copyright 2010 Forrester Research, Inc. Summarized by permission of Harvard Business Press 2010 | 272 pg. | ISBN: 9781422155639
5.Everyone Communicates, Few Connect
John C. Maxwell has a fine time sharing stories and quotes that will help you build better connections.
John C. Maxwell | Nelson Publishers 2010 | 288 pg. | ISBN: 9780785214250
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