Data posted by hackers removed
Source: Agencies |
May 8, 2011, Sunday
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Print Edition
Print Edition
SONY said yesterday it had removed from the Internet the names and partial addresses of 2,500 sweepstakes contestants that had been stolen by hackers and posted on a website, and said it did not know when it could restart its PlayStation video games network.
The company, under fire since hackers accessed personal data from about 100 million user accounts of its PlayStation Network and PC-based online gaming services, said in a statement details posted on the inactive website also included three unconfirmed e-mail addresses.
The data came from customers who entered a 2001 product sweepstakes contest. The list did not include information on credit cards, social security numbers or passwords.
"The website was out of date and inactive when discovered as part of the continued attacks on Sony," Sony said, adding that the company took the website down shortly after finding out about the postings on Thursday.
Sony Chief Executive Officer Howard Stringer apologized yesterday to users of the firm's PlayStation Network and other online services, breaking his silence on the massive data breach.
The company said last Sunday that it would begin restoring services within the week but a spokeswoman said yesterday this would not be possible, and that no date had been fixed for when services would resume.
The incident may prove to be a significant setback for a company looking to recover after being outmaneuvered by Apple in portable music and Samsung Electronics in flat-screen TVs.
In video games, it faces a tough fight with Nintendo's Wii game console and Microsoft's Xbox.
"This wait is becoming so tedious. I know there needs to be a lot of testing, but it is really getting annoying. I am seriously considering changing to the Xbox," said message posted by a user called Cryonic UCX on the US PlayStation blog.
"I LOVE my PlayStation, but Sony is not doing well in the online. Sony, you need to step your game up!"
On Friday, Sony shares ended 2.3 percent lower in a broader market down 1.5 percent, extending its total losses to about 6 percent since it revealed the breach. The Nikkei is up around 3 percent over the same period.
Sony issued its first warning on the PlayStation break-in a week after it detected a problem with the network on April 19, infuriating many users around the world. Sony said it needed time to work out the extent of the damage.
The hackers have not been identified.
The company, under fire since hackers accessed personal data from about 100 million user accounts of its PlayStation Network and PC-based online gaming services, said in a statement details posted on the inactive website also included three unconfirmed e-mail addresses.
The data came from customers who entered a 2001 product sweepstakes contest. The list did not include information on credit cards, social security numbers or passwords.
"The website was out of date and inactive when discovered as part of the continued attacks on Sony," Sony said, adding that the company took the website down shortly after finding out about the postings on Thursday.
Sony Chief Executive Officer Howard Stringer apologized yesterday to users of the firm's PlayStation Network and other online services, breaking his silence on the massive data breach.
The company said last Sunday that it would begin restoring services within the week but a spokeswoman said yesterday this would not be possible, and that no date had been fixed for when services would resume.
The incident may prove to be a significant setback for a company looking to recover after being outmaneuvered by Apple in portable music and Samsung Electronics in flat-screen TVs.
In video games, it faces a tough fight with Nintendo's Wii game console and Microsoft's Xbox.
"This wait is becoming so tedious. I know there needs to be a lot of testing, but it is really getting annoying. I am seriously considering changing to the Xbox," said message posted by a user called Cryonic UCX on the US PlayStation blog.
"I LOVE my PlayStation, but Sony is not doing well in the online. Sony, you need to step your game up!"
On Friday, Sony shares ended 2.3 percent lower in a broader market down 1.5 percent, extending its total losses to about 6 percent since it revealed the breach. The Nikkei is up around 3 percent over the same period.
Sony issued its first warning on the PlayStation break-in a week after it detected a problem with the network on April 19, infuriating many users around the world. Sony said it needed time to work out the extent of the damage.
The hackers have not been identified.
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