McDonald’s confirms tooth found in fries
Print Edition
A human tooth was found in french fries sold at a McDonald’s in Japan last year, the firm said yesterday, the latest in a series of woes involving contaminated nuggets and a chip shortage.
A customer complained to the Japanese arm of the fast food giant after finding a foreign body in a serving of potatoes from an outlet in Osaka, two senior vice presidents said yesterday.
An independent investigation ordered by McDonald’s determined that the object was a tooth but concluded that it had not been cooked, said McDonald’s Japan senior vice president Hidehito Hishinuma. “We were not able to discover how it got in the food,” he said.
The customer, a mother with a small child, told a TV station that the store manager who visited her said the tooth had been “fried.”
“I received an apology only when the store manager came over,” the customer, whose name was not revealed, told the JNN network.
“The manager didn’t really talk about how it got in and what action they will take in the future.
“I have a small child and it terrifies me to think that they could have eaten it and choked,” she said.
McDonald’s said there were no employees missing a tooth at the outlet and it believed there was a very low possibility of contamination at the US factory that had shipped the chips.
The incident is the latest public relations setback for the firm, and comes after a customer found a piece of vinyl inside a chicken nugget at an outlet in the northern city of Misawa. There was a similar case of contamination at a Tokyo branch.
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