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November 23, 2013

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Phone chatter may shatter US flight silence

Airline passengers have already been stripped of their legroom, hot meals and personal space. Now, on American flights, they might also lose their silence.

The Federal Communications Commission is considering lifting its longtime ban on making phone calls on airplanes, saying it is time “to review our outdated and restrictive rules.”

But for many passengers, that would mean the elimination of one of the last sanctuaries from our hyper-connected world. Everybody wants the ability to stay connected while traveling, but nobody wants to be trapped next to some guy yapping away during an entire long flight.

“The only way I’d be in favor of this is if the FCC mandated that all those who want to use their cellphones must sit next to families with screaming children,” said frequent flier Joe Winogradoff.

Most Middle East airlines and a few in Asia and Europe already allow voice calls on planes. Passengers’ phone signals are either relayed via a satellite or through a special “picocell” to the ground. Voice calls technically can be made on some United States planes today via satellite, but airlines block providers such as Skype, in part because they fear it will eat up the limited bandwidth.

Amtrak and many regional American railways have created quiet cars for those who don’t want to be trapped next to a loud talker. It’s not hard to envision airlines offering “quiet rows,” although there will probably be an extra fee to sit there. Hopefully, they’ll be more effective than the old smoking and non-smoking sections.

One flight attendant union has already come out against any change, saying that a plane full of chattering passengers could lead to arguments and undermine safety.

Passenger Xu Kai had another concern: What’s going to happen to the already limited bathrooms on the plane?

“Are they going to become the telephone booths for those who want to talk on the phone in private,” he asked.

Not everybody hates the idea. Craig Robins, a lawyer who flies close to 161,000 kilometers a year, said a relaxation of the ban would be “a mixed blessing.”

“Having the ability to communicate with my office, my family and my friends, especially for making necessary plans for airport pickups and meetings on the day of arrival, is invaluable,” he said. “Of course, the downside is with the inconsiderate flier who is oblivious to how loud he or she is talking. That is what will drive us crazy.”

Within hours of the FCC’s announcement, the cellphone industry voiced its support. Airlines already charge for Internet access. It’s not too much of a stretch to imagine them charging for phone use.

Allowing calls isn’t so much a safety issue as one about what is socially acceptable.

Ultimately, it might be left up to the airlines to decide.




 

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