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United Airlines to pay undisclosed sum to doctor dragged from plane
04:37 UTC+8 April 28, 2017
Bloodied man dragged off United Airlines flight. (Twitter: @kaylyn_davis)
United Airlines and the passenger who was dragged from a Chicago flight earlier this month have reached a settlement for an undisclosed sum, marking the carrier's latest step to contain damage from an incident which has sparked international outrage.
Viral videos of Dr David Dao being dragged down the aisle of a United jet and chief executive Oscar Munoz's handling of the incident touched off public outcry and prompted calls for new regulation of the airline industry by congressmen.
The incident also led United's board of directors to reverse an agreement to make Mr Munoz the company's chairman in 2018.
United said earlier on Thursday it would offer passengers who give up their seats up to $US10,000 ($13,375), reduce overbooking of flights, and no longer call on law enforcement officers to deny ticketed passengers their seats.
Mr Dao, a 69-year-old Vietnamese-American doctor, was injured and hospitalised after Chicago aviation police dragged him from the plane to make space for four crew members on the flight from the city's O'Hare International Airport to Louisville, Kentucky.
United has taken "full responsibility for what happened on Flight 3411, without attempting to blame others, including the City of Chicago," Thomas Demetrio, an attorney for Mr Dao, said in a statement.
"We are pleased to report that United and Dr Dao have reached an amicable resolution of the unfortunate incident that occurred aboard flight 3411," United said in a separate statement.
"We look forward to implementing the improvements we have announced, which will put our customers at the centre of everything we do."
Reuters
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