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March 11, 2016

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Time to tame machines before it’s too late

MACHINES scored worrying victories over humanity on Wednesday and Thursday, when Google’s self-learning algorithm AlphaGo triumphed over world-champion Go master Lee Se-Dol.

Lee, who has racked up an extraordinary 18 world-championship wins since becoming a professional Go player at age 12, can still redeem himself, as this week’s contests are part of a five-game series between him and the computer.

But whether Lee ultimately wins is irrelevant; the mere fact that AlphaGo exists is a testament to its power and the future of artificial intelligence.

The ancient Chinese board game Go, played on a 19-by-19 grid with black and white stones, was once thought impossible to master by machines.

Unlike the Western game of chess, where each move affords a maximum of 40 options, Go entails up to 200 choices. The number of possible game outcomes quickly compounds to a figure larger than the total number of atoms in the entire observable universe.

Some may see AlphaGo as an incremental step in the march of technological progress; perhaps along the lines of IBM’s Deep Blue, which defeated chess grandmaster Garry Kasparov in 1997.

But what stands out this time around is AlphaGo’s ability to autonomously improve performance, simulating what cognitive psychologists describe as intuition.

Before AlphaGo played against a human, the program had been developed to play video games — “Space Invaders,” “Breakout,” “Pong,” and others.

Without the need of any specific programing, the general-purpose algorithm was able to master each game by trial and error — pressing different buttons randomly at first, then adjusting to maximize rewards. Game after game, the software proved to be cunningly versatile in figuring out an appropriate strategy, and then applying it without making any mistakes.

Along with Google, IBM has pushed forward into cognitive computing. IBM’s Watson, hailed as the first computer capable of understanding natural human language, shows us how artificial intelligence can go beyond games and trivia.

By digesting millions of pages of medical journals and patient data, Watson provides recommendations—from additional blood tests to the latest clinical trails available—to doctors and physicians. A cancer doctor, for example, only needs to describe a patient’s symptoms to Watson in plain spoken English, over an iPad application.

Naturally, companies have little choice but to double down on AI. The prospect of deploying ever-smarter bots as a cheap alternative to customer service, for instance, would alone be enough to convince any Fortune 500 executive of the potential of such technology.

AlphaGo, in that sense, is an early indicator on how the near future may be filled with never-before-dreamt-of possibilities. Such breakneck advances no doubt irk many observers.

Elon Musk, the founder of Tesla Motors, made a stirring comment, saying artificial intelligence could “potentially be more dangerous than nukes.”

Even Apple co-founder Steve Wozniak has expressed grave concerns about AI. “The future is scary and very bad for people,” he argued. “Will we be the gods? Will we be the family pets? Or will we be ants that get stepped on?” For the first time, we have business leaders who are steeped in information technology projecting an apocalyptic outcome.

Such concerns should prompt reflection and preparation at all levels of society.

Already, some 1,000 high profile AI experts have jointly signed an open letter calling for a ban on “offensive autonomous weapons.” If history is a guide, international protocols surrounding what AI systems are, and how they should be built, will soon emerge.

The concept of setting up international protocols is not new in IT. Even in the Internet, worldwide protocols had helped ensure neutral access by all parties and efficient information exchange.

Given the sweeping scope of AI, no one can afford to ignore recent developments. As said by Mary Kay Ash, there are three types of people in this world: those who make things happen, those who watch things happen and those who wonder what happened.

Let us not become that last type.

 

Howard Yu is a professor at IMD business school. The views are his own.




 

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