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More than 50% of retail purchases will be made online within 15 years, FedEx says
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Within 15 years, online sales will reach over half of all retail sales worldwide, said Raj Subramaniam, executive vice president of FedEx Global Strategy, Marketing and Communications.
B2C e-commerce sales worldwide will reach US$1.471 trillion in 2014, increasing nearly 20 percent over 2013. By 2018, it is forecast that sales worldwide will reach US$2.35 trillion, according to the forum.
Asia Pacific will surpass North America in the e-commerce market next year and take a 37.4 percent share by 2018, according to FedEx.
New information technologies used to streamline logistics and customs procedures could minimize global supply chain barriers and boost worldwide economic activity by almost 5 percent and total trade volume by 15 percent, Subramaniam said.
To tap the e-commerce market, FedEx has launched a global service that allows customers to return products more conveniently.
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