Shanghai firms take the lead in digitizing efforts
Print Edition
SHANGHAI-BASED companies are at the forefront of digitalization efforts as they actively respond to the city’s action plan to lay the foundation for the digital infrastructure of a megacity.
Shanghai-headquartered ZKH Industrial Supply Co has been one of the forerunners in digitalization trends in the industrial products supply chain.
ZKH is among a dozen Chinese brands showcasing the latest digitalization efforts of home-grown economics and their technology know-how at the Exposition on China Indigenous Brand at the Shanghai Exhibition Center from today.
Its integrated solution for industrial goods procurement, digital tools and smart service platform is showcased at the exposition.
There’s been an increasing emphasis on the digitalization of industrial procurement process and at state-backed energy and manufacturing companies, as China calls for more application of innovative solutions in the industrial production and operation process, driving demand for end-to-end solution providers like ZKH.
The company currently operates 11 warehouse facilities and 70-plus service centers around the country to offer on-demand delivery of long-tail products and on-site service for manufacturers.
“We aim to provide our solutions and logistics capabilities to smaller players to help them streamline procurement processes, thus making the whole business process more efficient,” Chairman and CEO Chen Long said.
Domestic tech portal 36Kr estimated there’s only 1 percent penetration rate of online procurement of industrial goods in China, with the market size expected to grow at an average compound annual growth rate of 53 percent to reach 1 trillion yuan by 2023.
As the hospitality industry gradually recovers from the pandemic, Shanghai-headquartered Huazhu Group is heading up digitalization efforts to upgrade its customer service and enhance operation efficiency.
Huazhu Group’s self-service check-in kiosk and room service robots are also the highlights at the exhibition. At 492 Huazhu Group hotels in Shanghai, a total of 697 self-service kiosks are deployed and more than 84 percent of visitors have used the service. All its Hanting hotels would be upgraded with a new version of the self-service system in 2022.
During the Labor Day holiday, more than 1.1 million customers have used the self-service system nationwide.
“We will combine our digitalization efforts with customer experience to offer a wholistic solution,” said Liu Xinxin, chief digital officer of Huazhu Group and CEO of Legacy Huazhu.
Digitalization will help Chinese service providers become a leading player and further strengthen China’s economic development, she commented.
Digital tools are applied not only to enhance customer service, but also the hotelier’s daily operations and customer management platform. It’s also empowering other hoteliers with digital solutions to help the industry transform under the digital era.
Shanghai-based artificial intelligence companies and the latest adoptions for smart urban management will also be highlights at the expo.
Shanghai Fokan Technology Co, which specializes in graphic encoding and data-mining capability with its own high-resolution camera, is presenting its products and solutions.
By combining the algorithms and hardware for surveillance video cameras, it aims to become the data channel for a wide variety of applications related to artificial intelligence.
Video surveillance footage
Based on research projects at Fudan University and the Changchun Institute of Optics, Fine Mechanics and Physics of the Chinese Academy of Science, it’s now offering airport smart management solutions at two dozen domestic airports by bringing scattered video surveillance footage in an integrated real-time data platform.
Fokan Tech said it managed to build cutting-edge optic sensors and image recognition algorithm into one single smart camera which can detect images of humans, vehicles and aircraft within 4 square meters.
It’s also helping urban management, especially large gathering at public transportation hubs and big events, as local governments are pouring efforts into smart city construction.
“Shanghai has offered us plenty of scenarios to put our prototype products and solutions into real world application,” said Fokan Tech founder Zeng Xiaoyang. “We hope to build these solutions into role models for future application at large sports events and tourist attractions.”
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