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May 24, 2011

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Toyota's service helps drivers interact with cars

TOYOTA is setting up a social networking service with the help of an American Internet company and Microsoft so drivers can interact with their cars in ways similar to Twitter and Facebook.

Japanese auto maker Toyota Motor Corp and Salesforce.com, based in San Francisco, announced their alliance yesterday to launch "Toyota Friend," a private social network for Toyota owners that works similar to tweets on Twitter.

In a demonstration at a Tokyo showroom, an owner of a plug-in Prius hybrid found out through a cell phone message from his Prius called "Pre-boy" that he should remember to recharge his car overnight.

When the owner plugged in his car to recharge it, the car replied, "The charge will be completed by 2:15am. Is that OK? See you tomorrow."

The exchanges can be kept private, or be shared with other "Toyota Friend" users, as well as made public on Facebook, Twitter and other services, the company said.

The companies did not give details of how the technology, such as the content of the talking car's dialogues, will be managed. But officials said the answers will be automated through sensors in the car.

If your car is up for an inspection, for example, the owner will be notified through "Toyota Friend," which will in turn automatically link to a dealer to set up an appointment.

Toyota is investing 442 million yen (US$5.5 million), Microsoft Corp is investing 335 million yen and Salesforce.com 223 million yen in the project.

Many cars are already equipped with navigation and other network-linking capabilities, and can function as a mobile device just like an iPhone or a Blackberry.

Toyota's service, built on open-source cloud platforms that are the specialty of Salesforce.com, as well as on Microsoft's platform, will start in Japan in 2012, and will be offered later worldwide, initially with electric vehicles and plug-in hybrids, according to Toyota.

Such next-generation cars need to be recharged and so drivers may need real-time information, such as the battery level of their cars and locations of charging stations, more than regular gas-engine cars.




 

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