Lloyds gets more complaints than rivals
Source: Agencies |
April 16, 2013, Tuesday
|
Print Edition
Print Edition
BRITAIN'S biggest retail bank Lloyds received more complaints than any of its rivals in the second half of 2012, data published by the UK's financial regulator showed yesterday.
The Financial Conduct Authority said overall complaints across the industry rose by 1 percent to 3.4 million, driven by a further increase in cases relating to the mis-selling of insurance on loans and mortgages.
Complaints about payment protection insurance rose by 5 percent compared with the first half to 2.2 million, accounting for 63 percent of all cases.
Lloyds, 39 percent owned by the government, sold more PPI policies than rivals.
It received 762,000 complaints overall, compared with 427,000 at Barclays and 378,000 at Royal Bank of Scotland.
The Financial Conduct Authority said overall complaints across the industry rose by 1 percent to 3.4 million, driven by a further increase in cases relating to the mis-selling of insurance on loans and mortgages.
Complaints about payment protection insurance rose by 5 percent compared with the first half to 2.2 million, accounting for 63 percent of all cases.
Lloyds, 39 percent owned by the government, sold more PPI policies than rivals.
It received 762,000 complaints overall, compared with 427,000 at Barclays and 378,000 at Royal Bank of Scotland.
- About Us
- |
- Terms of Use
- |
-
RSS - |
- Privacy Policy
- |
- Contact Us
- |
- Shanghai Call Center: 962288
- |
- Tip-off hotline: 52920043
- 娌狪CP璇侊細娌狪CP澶05050403鍙-1
- |
- 浜掕仈缃戞柊闂讳俊鎭湇鍔¤鍙瘉锛31120180004
- |
- 缃戠粶瑙嗗惉璁稿彲璇侊細0909346
- |
- 骞挎挱鐢佃鑺傜洰鍒朵綔璁稿彲璇侊細娌瓧绗354鍙
- |
- 澧炲肩數淇′笟鍔＄粡钀ヨ鍙瘉锛氭勃B2-20120012
Copyright 漏 1999- Shanghai Daily. All rights reserved.Preferably viewed with Internet Explorer 8 or newer browsers.
