Related News
Apple stoutly defends iPhone 6 Plus
Print Edition
APPLE Inc broke its silence on complaints about bending iPhones, hours after withdrawing a glitch-ridden software update as the company struggles to restore momentum to the rollout of its latest phones.
“With normal use, a bend in iPhone is extremely rare and through our first six days of sales, a total of nine customers have contacted Apple with a bent iPhone 6 Plus,” Apple spokeswoman Trudy Muller said in an e-mail.
The new phones face criticism over their bendability, dubbed “bendgate.” Social media and online forums have been abuzz with comments about how the new phones can bend when placed in back pockets or while wearing skinny jeans.
Apple said its iPhones feature stainless steel and titanium inserts to reinforce high-stress locations and use the strongest glass in the smartphone industry.
The only way an iPhone may have bent is if someone put it in their back pocket and sat on the phone for a very long time, said Laban Roomes, chief executive officer of Goldgenie, which customizes and gold plates iPhones.
Apple was also forced to withdraw a faulty update to its latest operating system after some users of its new phones complained of call service disruptions.
Apple released a new software update late on Thursday to fix the problems, which it said affected fewer than 40,000 devices.
“I do believe this speaks to execution issues at Apple,” said JMP Securities analyst Alex Gauna. He added “we are noting with concern that the miscues pile up.”
Users of the iPhone 6 and 6 Plus also complained about the inability to use the fingerprint-reading Touch ID after updating to iOS 8.0.1.
- About Us
- |
- Terms of Use
- |
-
RSS - |
- Privacy Policy
- |
- Contact Us
- |
- Shanghai Call Center: 962288
- |
- Tip-off hotline: 52920043
- 沪ICP证：沪ICP备05050403号-1
- |
- 互联网新闻信息服务许可证：31120180004
- |
- 网络视听许可证：0909346
- |
- 广播电视节目制作许可证：沪字第354号
- |
- 增值电信业务经营许可证：沪B2-20120012
Copyright © 1999- Shanghai Daily. All rights reserved.Preferably viewed with Internet Explorer 8 or newer browsers.
