Broadband provider in pledge over net speeds
By Zhu Shenshen |
January 25, 2011, Tuesday
|
Print Edition
Print Edition
SHANGHAI broadband users will get compensation if their Internet is found to be slower than an industry standard during an online speed test, the Shanghai branch of China Telecom said yesterday.
An industry report released last week claimed that the city had the slowest Internet on the Chinese mainland.
Shanghai Telecom said that its more than 3.92 million broadband users can test their Internet speeds online (http://netreport.sh.ct10000.com/Main.do). If user network speed is lower than a standard speed, they can get free network upgrades or a reduction in their monthly fee, the company said.
Shanghai Telecom provides services for more than 90 percent of city broadband users.
"The standard speed usually means one-tenth of your subscribed family broadband bandwidth," the company said. For example, a user with a 1 megabits per second (mbps) package should have broadband speed above 100 kilobits a second (kb/s) or above, while a 4mbps user should have a speed no less than 400kb/s.
At present, Shanghai's broadband speed is about 137.6 kb/s on average, Shanghai Telecom said.
That figure was almost double the one quoted in a China Internet Network Information Center report released last week.
The report said China's Internet access speed was 100.9kb/s on average last year, less than half the global average of 230.4kb/s. Shanghai was in last position nationwide at 73.9kb/s, according to the report covering 60,000 users across the country.
The difference between the two surveys was due to different statistical methods and time frames, one analyst said.
"CNNIC doesn't get enough samples and take correct methods to collect and analyze such figures," said Fu Liang, an independent telecommunications analyst.
Shanghai Telecom said it had invested heavily to upgrade its broadband bandwidth for home users by fourfold to 8mbps or above from this year. Many users, with fiber optical cable access, have upgraded network bandwidth up to 10mbps or higher, which greatly improved Shanghai's average broadband speed.
By the end of next year, Shanghai will have the fastest broadband connections nationwide, the carrier said.
At the recent session of the Shanghai Committee of the Chinese People's Political Consultative Conference, members suggested the carrier cut broadband charges in Shanghai.
According to an industry estimate, the average monthly spend for Chinese households on broadband was 46.6 yuan (US$7.06) in 2008. Based on average monthly incomes, that was 18 times the price in South Korea and 51.5 times that of Japan.
Shanghai Telecom said it started to cut the cost from 75 yuan for each mbps to 9 yuan in its latest package.
An industry report released last week claimed that the city had the slowest Internet on the Chinese mainland.
Shanghai Telecom said that its more than 3.92 million broadband users can test their Internet speeds online (http://netreport.sh.ct10000.com/Main.do). If user network speed is lower than a standard speed, they can get free network upgrades or a reduction in their monthly fee, the company said.
Shanghai Telecom provides services for more than 90 percent of city broadband users.
"The standard speed usually means one-tenth of your subscribed family broadband bandwidth," the company said. For example, a user with a 1 megabits per second (mbps) package should have broadband speed above 100 kilobits a second (kb/s) or above, while a 4mbps user should have a speed no less than 400kb/s.
At present, Shanghai's broadband speed is about 137.6 kb/s on average, Shanghai Telecom said.
That figure was almost double the one quoted in a China Internet Network Information Center report released last week.
The report said China's Internet access speed was 100.9kb/s on average last year, less than half the global average of 230.4kb/s. Shanghai was in last position nationwide at 73.9kb/s, according to the report covering 60,000 users across the country.
The difference between the two surveys was due to different statistical methods and time frames, one analyst said.
"CNNIC doesn't get enough samples and take correct methods to collect and analyze such figures," said Fu Liang, an independent telecommunications analyst.
Shanghai Telecom said it had invested heavily to upgrade its broadband bandwidth for home users by fourfold to 8mbps or above from this year. Many users, with fiber optical cable access, have upgraded network bandwidth up to 10mbps or higher, which greatly improved Shanghai's average broadband speed.
By the end of next year, Shanghai will have the fastest broadband connections nationwide, the carrier said.
At the recent session of the Shanghai Committee of the Chinese People's Political Consultative Conference, members suggested the carrier cut broadband charges in Shanghai.
According to an industry estimate, the average monthly spend for Chinese households on broadband was 46.6 yuan (US$7.06) in 2008. Based on average monthly incomes, that was 18 times the price in South Korea and 51.5 times that of Japan.
Shanghai Telecom said it started to cut the cost from 75 yuan for each mbps to 9 yuan in its latest package.
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