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May 16, 2011

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Sony starts restoring PlayStation service

Sony began restoring its PlayStation Network service in the United States and Europe yesterday after shutting down the service almost a month ago due to a massive security breach affecting over 100 million online accounts.

Restored operations are limited to online gaming, chat and music streaming services. Sony said it aimed to fully restore the PlayStation Network by the end of May.

Sony also began yesterday a phased restoration of its Qriocity movie and music services which share the PlayStation Network's server, said Sony Computer Entertainment Inc spokesman Satoshi Fukuoka.

Limited services will also resume in Australia, Canada, New Zealand and the Middle East, and Sony said it will start restoring the service for users in Asia soon.

Sony's PlayStation network is a system that links gamers worldwide in live play. Sony shut it down on April 20 after discovering a hacker attack and said personal data, including credit card numbers, may have been stolen. But the firm said yesterday it had not got any reports of the stolen data being used illegally.

Kazuo Hirai, chief of Sony Corp's PlayStation video game unit, said in a statement the company has beefed up security measures to protect customers' personal data. He offered "sincere regret" for any inconvenience caused.

While the partial service allows users to enjoy video games and online chat, Sony said consumers still cannot buy video games or other content by using credit cards.

"While we understand the importance of getting our services back online, we did not rush to do so at the expense of extensively and aggressively testing our enhanced security measures," Hirai said.

Of the 100 million user accounts, Sony said 92 million can access the limited PlayStation network service.

(AP)

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