New air terminal kicks off transport hub
March 27, 2010, Saturday
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Print Edition
Print Edition
Hongqiao International Airport's No. 2 Terminal started operation on March 16 and at the same time Metro Line 2 expanded to the west to meet the needs of airport travellers.
The new terminal was both one of the first developments of the new Hongqiao Traffic Hub to come on line as well as a major expansion of Hongqiao airport.
No. 2 Terminal occupies an area of over 362,600 square meters and is fully equipped with the most modern facilities.
The entire expansion project is expected to be completed before 2015, by which time the annual passenger capacity will reach 40 million people. Annual cargo volume will climb to 1 million tons.
While the grand new terminal was a welcome surprise for travellers, it didn't have a problem-free debut. On the first day of operation, about 7,000 passengers went to the wrong terminal. Given that the daily passenger numbers at the airport in 2009 were 68,000, about 10 percent lost their way.
To alleviate the problem, the East China Bureau of Civil Aviation issued a free flight-change policy for all the flights departing from Shanghai, trying its best to ensure that each passenger who missed their original flight didn't have their entire trip disrupted.
According to the policy, all passengers who missed their flights by going to the wrong terminal were able to switch to another flight without cost, irrespective of which airline they were booked on.
As a result of this confusion and despite the transition period to the new terminal, the policy will now also be applied during World Expo.
On each side of the lounge areas at No. 2 Terminal there are commercial outlets, mostly selling high-end brands such as Prada and Dior.
Although none enjoy the benefits of a duty-free policy, the board chairman of Shanghai Airport Group, Wu Nianzu, is confident their sales will be strong.
"We assessed the market potential before all these brands moved in as tenants," says Wu. "We're very confident about the facilities at Hongqiao airport as well as of the purchasing power of our passengers."
Apart from the high-end commercial area, there are many outlets to serve general passengers. Fast-food chains such as KFC, Subway and Yonghe King are all operating in No. 2 Terminal.
With the same prices applying as outside the terminal, the cost of dinner for a passenger can be as little as 20 yuan (US$2.93).
The new terminal was both one of the first developments of the new Hongqiao Traffic Hub to come on line as well as a major expansion of Hongqiao airport.
No. 2 Terminal occupies an area of over 362,600 square meters and is fully equipped with the most modern facilities.
The entire expansion project is expected to be completed before 2015, by which time the annual passenger capacity will reach 40 million people. Annual cargo volume will climb to 1 million tons.
While the grand new terminal was a welcome surprise for travellers, it didn't have a problem-free debut. On the first day of operation, about 7,000 passengers went to the wrong terminal. Given that the daily passenger numbers at the airport in 2009 were 68,000, about 10 percent lost their way.
To alleviate the problem, the East China Bureau of Civil Aviation issued a free flight-change policy for all the flights departing from Shanghai, trying its best to ensure that each passenger who missed their original flight didn't have their entire trip disrupted.
According to the policy, all passengers who missed their flights by going to the wrong terminal were able to switch to another flight without cost, irrespective of which airline they were booked on.
As a result of this confusion and despite the transition period to the new terminal, the policy will now also be applied during World Expo.
On each side of the lounge areas at No. 2 Terminal there are commercial outlets, mostly selling high-end brands such as Prada and Dior.
Although none enjoy the benefits of a duty-free policy, the board chairman of Shanghai Airport Group, Wu Nianzu, is confident their sales will be strong.
"We assessed the market potential before all these brands moved in as tenants," says Wu. "We're very confident about the facilities at Hongqiao airport as well as of the purchasing power of our passengers."
Apart from the high-end commercial area, there are many outlets to serve general passengers. Fast-food chains such as KFC, Subway and Yonghe King are all operating in No. 2 Terminal.
With the same prices applying as outside the terminal, the cost of dinner for a passenger can be as little as 20 yuan (US$2.93).
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