Nurse who made a business out of showing she cares
October 30, 2010, Saturday
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Print Edition
Print Edition
LI Xia used to be a nurse at a hospital in Shanghai. Six years ago, she resigned and invested 200,000 yuan (US$29,940) in establishing the current Fuyuan Nursing Center. Now, she's the boss of more than 1,000 nurses, offering nursing services for patients in more than 20 hospitals in Shanghai and Jiangsu Province.
When Li Xia was working as a nurse, she found that a lot of nursing work was not done well.
For example, some elderly patients with fractures often need to turn over for venting. But some nurses are afraid of hurting the patient and simply leave them to lie on bed.
As a result, the patient can suffer from bedsores. Another example is that diabetics have to avoid certain foods in their diet, but some nurses are unaware of this and feed the patients whatever they want. Such problems often leave the family of the patient feeling dissatisfied with the hospital.
So Li began to think about starting her own business. In 2004, the Shanghai government decided to regulate the nursing market in Shanghai. After discussions with her colleagues at the hospital, they agreed that professionally trained nurses would be the best prospect for both hospital and patient. In Li's mind, her chance had come.
After resigning from the hospital, Li successfully applied for tax-free support from the government for three years under the local administration of employment guidance, and her organization, Fuyuan Nursing Center, was established.
However, at that time, the market of hospitals in the urban area was already occupied, so Li Xia had to start from the countryside.
Soon, she got her first client, Rongjun Hospital, but the job was not easy.
The hospital had to change all its existing nurses within two weeks. Time was limited. Li took the advice of the employment guidance and hired new employees who were much easier to train and manage.
Later, the training for the first group of new nurses began.
How to help old patients turn over, take a bath, get clothes on, feed, cut nails and shave; what a diabetic should avoid in their diet; that a brain-damaged patient should be taken out from time to time - for the entire two months, Li taught these new staff by herself, turning them from total amateurs into good nurses.
Li also hired more than 50 retired nurses as management staff.
They are allocated in the client hospitals to guide and check the work of Li's nurses, which greatly improves the patients' degree of satisfaction.
"The beginning is always tough but after all, there is no sweet ending without sweat," says Li.
Since 2008, following Li's success, her nurses began to get trained by the Shanghai Academy of Nursing, and all the training fees are covered by the government.
This year, Li has set a new goal for herself: select the best ones from her current nurse team, as well as employing some good nurses with better educational backgrounds and get them trained.
These nurses will compose an elite nurse team, which will not only give the patient physical care, but also offer patient courage and mental comfort.
When Li Xia was working as a nurse, she found that a lot of nursing work was not done well.
For example, some elderly patients with fractures often need to turn over for venting. But some nurses are afraid of hurting the patient and simply leave them to lie on bed.
As a result, the patient can suffer from bedsores. Another example is that diabetics have to avoid certain foods in their diet, but some nurses are unaware of this and feed the patients whatever they want. Such problems often leave the family of the patient feeling dissatisfied with the hospital.
So Li began to think about starting her own business. In 2004, the Shanghai government decided to regulate the nursing market in Shanghai. After discussions with her colleagues at the hospital, they agreed that professionally trained nurses would be the best prospect for both hospital and patient. In Li's mind, her chance had come.
After resigning from the hospital, Li successfully applied for tax-free support from the government for three years under the local administration of employment guidance, and her organization, Fuyuan Nursing Center, was established.
However, at that time, the market of hospitals in the urban area was already occupied, so Li Xia had to start from the countryside.
Soon, she got her first client, Rongjun Hospital, but the job was not easy.
The hospital had to change all its existing nurses within two weeks. Time was limited. Li took the advice of the employment guidance and hired new employees who were much easier to train and manage.
Later, the training for the first group of new nurses began.
How to help old patients turn over, take a bath, get clothes on, feed, cut nails and shave; what a diabetic should avoid in their diet; that a brain-damaged patient should be taken out from time to time - for the entire two months, Li taught these new staff by herself, turning them from total amateurs into good nurses.
Li also hired more than 50 retired nurses as management staff.
They are allocated in the client hospitals to guide and check the work of Li's nurses, which greatly improves the patients' degree of satisfaction.
"The beginning is always tough but after all, there is no sweet ending without sweat," says Li.
Since 2008, following Li's success, her nurses began to get trained by the Shanghai Academy of Nursing, and all the training fees are covered by the government.
This year, Li has set a new goal for herself: select the best ones from her current nurse team, as well as employing some good nurses with better educational backgrounds and get them trained.
These nurses will compose an elite nurse team, which will not only give the patient physical care, but also offer patient courage and mental comfort.
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